Elisha Vigil
Longmont,CO
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 7 years of relevant work experience to your team. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, financial and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
6
6
years of professional experience
Work History
Patient Service Specialist
Nextcare Urgent Care
01.2019 - Current
- Improved patient satisfaction by providing efficient and friendly service during check-ins, registrations, and scheduling appointments.
- Ensured HIPAA compliance by maintaining strict confidentiality of patient information while handling sensitive documents.
- Verified patient insurance eligibility and entered patient information into system.
Intake Coordinator/Scheduling Specialist
LHC Group
06.2022 - 12.2022
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
- Reduced errors in patient data entry with thorough verification processes and attention to detail.
- Completed intake assessment forms and filed clients' charts.
- Collaborated with healthcare professionals to ensure patients received appropriate services and resources.
- Managed high-volume caseloads efficiently while maintaining strong attention to detail throughout each case''s progression.
Elderly Caregiver
Accents Home Care
07.2018 - 01.2019
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Education
GED -
McLain Community High School
Lakewood, CO05.2005
Skills
- Healthcare Systems Knowledge
- HIPAA Compliance
- Customer Service
- Multitasking and Organization
- Reliability and Dedication
- Attention to Detail
- Administrative and Office Support
- Calm and Effective Under Pressure
- EMR Updating
- Appointment Scheduling
- Insurance Verification
- Professionalism and Ethics
Timeline
Intake Coordinator/Scheduling Specialist
LHC Group
06.2022 - 12.2022
Patient Service Specialist
Nextcare Urgent Care
01.2019 - Current
Elderly Caregiver
Accents Home Care
07.2018 - 01.2019
GED -
McLain Community High School
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