Elisia Dougi
Prescott Valley,AZ
Summary
I am dedicated to delivering excellent customer service for a satisfying experience. Personable and easy to get along with, I possess a kind personality, a cheerful smile, and a positive attitude. My empathy runs deep fueling my ability to provide outstanding customer service. I take pleasure in actions that make people feel special, even with something as simple as a compliment. I believe everyone deserves to feel cared for and loved. As a hard worker and reliable individual, I am also a perfectionist with OCD tendencies, which drive me to accept nothing less than a job well done
Overview
4
4
years of professional experience
Work History
Server
Buffalow Wild Wings
Prescott Valley , AZ
05.2024 - 07.2024
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Operated POS terminals to input orders, split bills and calculate totals.
Housekeeper
Green Tree Inn & Suites
Prescott Valley, AZ
12.2023 - 05.2024
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Disinfected telephones, light switches and other frequently touched objects.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Interacted pleasantly with clients and guests when performing daily duties.
House Cleaner for Airbnb's
Turno
Flagstaff, AZ
01.2022 - 11.2023
- Cleaned homes following specific and detailed instructions and or special requests.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms.
- Cleaned kitchen appliances
- Emptied refrigerator and disposed of any items left from previous guests.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Disinfect doorknobs, light switches and other frequently touched surfaces.
Server
Macayo's Restaurant
Phoenix, AZ
02.2020 - 10.2022
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted customers with a cheerful smile and positive energy.
- Provided exceptional service to customers by being kind and friendly.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Cleaned tables and chairs to prepare dining area for next customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Education
High School Diploma -
Flagstaff High School
Flagstaff, AZ06-2009
Skills
- Excellent customer service skills
- Meticulous cleaner
- Strong organizational skills
- Skilled in handling multiple projects
- Hard worker
- Quick learner
- Attentive to detail
- Positive energy
Timeline
Server
Buffalow Wild Wings
05.2024 - 07.2024
Housekeeper
Green Tree Inn & Suites
12.2023 - 05.2024
House Cleaner for Airbnb's
Turno
01.2022 - 11.2023
Server
Macayo's Restaurant
02.2020 - 10.2022
High School Diploma -
Flagstaff High School
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