Successful human resource candidate with expertise in employee recruitment, training, payroll management and accounts payable. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
21
21
years of professional experience
Work History
HR/Accounts Payable/Payroll
Villages of St. Peters/St. Peters Post Acute
St. Peters, MO
12.2023 - Current
Developed and implemented HR policies to enhance employee engagement and retention.
Advised management on HR-related issues, fostering a collaborative approach to problem-solving and decision-making.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Oversaw the accounts payable functions, ensuring timely payments while maintaining strong vendor relationships.
Entered and coded vendor invoices into accounts payable.
Server
Chilis
Wentzville, MO
01.2023 - Current
Familiarize guests with menu, accurately recorded food and drink orders, and tallied guests bills
Successful multitasking while fulfilling guest needs in a fast paced environment
Appropriately suggested additional items to guests to increase restaurant sales
Trained new servers on menu knowledge and steps of quality service
Dental Insurance and Billing Specialist
Dentistry of Winfield
Winfield, MO
03.2023 - 12.2023
Schedules, reschedules and cancels appointments for dental patients.
Maintains accurate patient accounts by sending out new invoices and collecting payments, ensuring all invoices are paid in full and on time
Help patients complete necessary medical forms and documentation
Understands dental terminology and insurance breakdowns to communicate with patients.
Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services
Dental Insurance and Billing Specialist
Crossroads Dental
Wentzville, MO
03.2020 - 03.2023
Help patients complete necessary medical forms and documentation.
Maintains accurate patient accounts by sending out new invoices and collecting payments, ensuring all invoices are paid in full and on time
Prepare insurance claim forms, explain benefits and outline pricing details for procedures and services.
Complete patient referrals to other Dental specialists.
Implement Dentrix for organizing medical records
Schedule, reschedule and cancel appointments for dental patients.
Server
54th Street Bar and Grill
Wentzville, MO
03.2015 - 08.2021
Familiarize guests with menu, accurately recorded food and drink orders, and tallied guests bills
Successful multitasking while fulfilling guest needs in a fast paced environment
Appropriately suggested additional items to guests to increase restaurant sales
Trained new servers on menu knowledge and steps of quality service
Dental Insurance and Billing Specialist
Nikodem Dental
Warrenton, MO
08.2020 - 03.2021
Scheduled, rescheduled and cancelled appointments for dental patients.
Helped patients complete necessary medical forms and documentation.
Obtained payments from patients and scanned identification and insurance cards.
Understood dental terminology and insurance breakdowns to communicate with patients.
Dental Insurance and Billing Specialist
Dr. Linda Liu
Chesterfield, MO
04.2019 - 10.2020
Greeted patients; answered and managed incoming calls; scheduled patient appointments
Maintains accurate patient accounts by sending out new invoices and collecting payments, ensuring all invoices are paid in full and on time
Informed patients of treatment plan options, collected payments from patients at time of treatment
Completed patient referrals to other dental specialists.
Verified patients insurance and submitted insurance claims
Cashier/Team Lead
Pilot/Flying J
Warrenton, MO
03.2005 - 01.2015
Processed cash, credit card, fuel card and western union transactions quickly and efficiently