Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elissa Danso

Covington,GA

Summary

Driven expertise in customer satisfaction and cash management, honed at QuikTrip and All Star Personal Service. Excelled in multitasking and prioritization, enhancing operational efficiency and client relations. Skilled in telephone etiquette and problem-solving, consistently achieving high customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Clerk

QuikTrip
03.2022 - 05.2024
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Interacted with customers daily greeting them as they come in and maintaining great customer service.
  • Attends to many customers needs and queries and handling payment transactions.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information and comply with QT policies and procedures.

Front Desk Receptionist

All Star Personal Service
05.2020 - 06.2022
  • Greeted and assisted guest, residents, family members, and visitors of the facility, answering many telephone calls and handle emergency situations.
  • Maintained strong relationships with residents family managing inquires handling incoming phone calls,taking messages, and directing phone calls to appropriate staff members.
  • Focused on scheduling appointments for patients, planning activities, and reminding providers about service delays.

Education

No Degree -

Georgia Gwinnett College
Lawrenceville, GA
05.2027

Skills

  • Telephone Etiquette
  • Customer Satisfaction
  • Cash Handling
  • Cash Management
  • Multitasking
  • Prioritization
  • Time Management
  • Customer Communication
  • Problem-Solving
  • Flexible and Adaptable
  • Organizational Skills
  • Teamwork and Collaboration

Certification

  • Certified in mental health awareness

Timeline

Clerk

QuikTrip
03.2022 - 05.2024

Front Desk Receptionist

All Star Personal Service
05.2020 - 06.2022

No Degree -

Georgia Gwinnett College

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Elissa Danso