Summary
Overview
Work History
Education
Skills
Timeline
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Elissa MacGregor

Bakersfield,CA

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

13
13
years of professional experience

Work History

Cashier

Loves Travel Stop & Country Store
Tehachapi, CA
03.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Used suggestive selling techniques to promote add-on sales.

Team Lead/ Cashier

Big Lots Stores, Inc.
Bakersfield, CA
03.2018 - 11.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Trained new staff in relevant processes and procedures.
  • Resolved escalated customer complaints or queries promptly and efficiently.
  • Provided support to junior staff during peak periods of workloads.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.

Cashier

Loves Travel Stop
Rudy, AR
01.2023 - 03.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.

Overnite Manager/Server/Cashier

Mikes Diner
Castaic, CA
07.2011 - 10.2018
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Oversaw all Restaurant activities on graveyard shift.
  • Served Tables.
  • Handled all transactions onthe pos system

Education

High School Diploma -

Van Nuys High School
Van Nuys, CA
06-1992

Some College (No Degree) - Business

College of The Canyons
Santa Clarita, CA

Skills

  • Cash Handling
  • Payment Processing
  • Payment Collection
  • Drawer balancing
  • POS Systems
  • Customer Service
  • Cash Register Operation
  • Ordering and stocking
  • Cleaning and sanitizing
  • Written and verbal communication
  • Loyalty Program Promotion
  • Customer service excellence
  • Organizational abilities
  • Retail Merchandising
  • Liquor Law Compliance
  • Issue Resolution

Timeline

Cashier

Loves Travel Stop & Country Store
03.2023 - Current

Cashier

Loves Travel Stop
01.2023 - 03.2023

Team Lead/ Cashier

Big Lots Stores, Inc.
03.2018 - 11.2023

Overnite Manager/Server/Cashier

Mikes Diner
07.2011 - 10.2018

High School Diploma -

Van Nuys High School

Some College (No Degree) - Business

College of The Canyons

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Elissa MacGregor