Elissa MacGregor
Bakersfield,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
13
13
years of professional experience
Work History
Cashier
Loves Travel Stop & Country Store
Tehachapi , CA
2023.03 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Used suggestive selling techniques to promote add-on sales.
Team Lead/ Cashier
Big Lots Stores, Inc.
Bakersfield , CA
2018.03 - 2023.11
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Provided support to junior staff during peak periods of workloads.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Loves Travel Stop
Rudy , AR
2023.01 - 2023.03
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Overnite Manager/Server/Cashier
Mikes Diner
Castaic , CA
2011.07 - 2018.10
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Oversaw all Restaurant activities on graveyard shift.
- Served Tables.
- Handled all transactions onthe pos system
Education
High School Diploma -
Van Nuys High School
Van Nuys, CA1992-06
Some College (No Degree) - Business
College of The Canyons
Santa Clarita, CASkills
- Cash Handling
- Payment Processing
- Payment Collection
- Drawer balancing
- POS Systems
- Customer Service
- Cash Register Operation
- Ordering and stocking
- Cleaning and sanitizing
- Written and verbal communication
- Loyalty Program Promotion
- Customer service excellence
- Organizational abilities
- Retail Merchandising
- Liquor Law Compliance
- Issue Resolution
Timeline
Cashier
Loves Travel Stop & Country Store
2023.03 - Current
Cashier
Loves Travel Stop
2023.01 - 2023.03
Team Lead/ Cashier
Big Lots Stores, Inc.
2018.03 - 2023.11
Overnite Manager/Server/Cashier
Mikes Diner
2011.07 - 2018.10
High School Diploma -
Van Nuys High School
Some College (No Degree) - Business
College of The Canyons
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