Elissa Schilling
Pinellas Park
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Employee
Chick-fil-A
Tyrone, FL
01.2026 - Current
- Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
- Managed front counter operations, efficiently processing orders and handling cash transactions.
- Resolved customer inquiries and concerns promptly, fostering loyalty and repeat business.
Childcare
Amped Fitness
Pinellas Park, FL
01.2025 - Current
- Managed behavior issues effectively using positive reinforcement techniques within the childcare setting.
- Provided valuable childcare support by supervising activities in a nurturing environment for growth and development.
- Streamlined the check-in process for families, ensuring a smooth transition into the childcare facility.
- Tended to childcare responsibilities when necessary with empathy and attentiveness towards each child''s unique needs or interests.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks.
Chill Crew Member
Dairy Queen Grill & Chill
Seminole, FL
05.2023 - Current
- Operated cash registers to process customer orders accurately and efficiently.
- Cleaned and maintained work areas, equipment, utensils, dishes, and silverware.
- Communicated effectively with fellow crew members regarding tasks that need to be completed during shift hours.
- Balanced speed of service with attention to detail when preparing orders under time-sensitive conditions.
Student Assistant
Affirmation Ballet & Performing Arts Company
Pinellas Park, FL
09.2022 - Current
- Demonstrated basic dance steps during class as needed.
- Corrected student posture, alignment, and arm placement when necessary.
- Encouraged positive attitude among students while maintaining a professional demeanor at all times.
- Conducted drills with students to help them master new steps quickly and efficiently.
- Attended rehearsals and provided support when needed for larger productions or events.
- Supported individual students who may have needed extra assistance with specific techniques or moves.
Education
Certificate - Personal Training And Nutrition
International Sports Science Association
Phoenix, AZ05-2025
High School Diploma -
Homeschool
05-2024
Skills
- Cleaning and Sanitizing
- Strong work ethic
- Cash Handling
- Teamwork and Collaboration
- Problem-solving
- Customer service
- Teaching strategies
- Clear communication
Certification
- CPT - Certified Personal Trainer
- Certified Nutritionist
Timeline
Front of House Employee
Chick-fil-A
01.2026 - Current
Childcare
Amped Fitness
01.2025 - Current
Chill Crew Member
Dairy Queen Grill & Chill
05.2023 - Current
Student Assistant
Affirmation Ballet & Performing Arts Company
09.2022 - Current
High School Diploma -
Homeschool
Certificate - Personal Training And Nutrition
International Sports Science Association