Eliza Fitts
Austin,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Enhance store loyalty with unparalleled customer experience. Adds value to any organization in need of great collaboration, interpersonal and multitasking abilities.
Overview
19
19
years of professional experience
Work History
Agency Account Manager
WP Engine
Austin, TX
10.2023 - Current
- Achieved top performance as AM within the first month, handling a full book of business.
- Achieved 100% attainment YTD
- Maintained relationships with clients to ensure their satisfaction and loyalty.
Customer Development Representative
WP Engine
Austin, TX
07.2022 - 10.2023
- Flywheel Sales Development Representative for 8 months.
- Trained in Hubspot, Salesforce, Salesloft, Flywheel and WP Engine Admin.
- 96.66% to goal, making 8 out of 12 months.
- Assisted in training 4 new team members.
- Built out a strategic cadence based on specific sales signals.
Store Manager
Coach
Austin, TX
10.2018 - 07.2022
- Organized and produced several trunk show events to bring business to the brand.
- Grew location to Top Comping store in the district year to date.
- Coach Cares Leader for the district.
- Consistency held top scores in client reviews in the company. NPS 98.99%
Assistant Manager
Michael Kors
Austin, TX
08.2016 - 10.2018
- Recruiting Manager for over 100 employees.
- Hired and trained all employees for 8 figure revenue store.
- Organized VIP Events that generated over $100,000 in sales per event.
Store Manager
Bath and Body Works
Austin, TX
10.2015 - 08.2016
- Drove sales and grew my store to become the top performing store in the district in first month.
- Full management of store with 30 employees.
- Consistently lead top converting store in the district.
Store Manager
Justice
Austin , TX
07.2005 - 10.2015
- Grew store to over $1 Million in revenue in first year.
- Assisted, trained and merchandised two new store openings.
- Had lowest shrink results every year.
- District Trainer.
Education
High School Diploma -
Amarillo High School
01.2005
Skills
- Building long-lasting relationships with clients
- Recruiting and Hiring
- Store Growth Planning
- Performance Evaluation & Monitoring
- Generating, qualifying, and executing on opportunities in order to exceed revenue targets
Timeline
Agency Account Manager
WP Engine
10.2023 - Current
Customer Development Representative
WP Engine
07.2022 - 10.2023
Store Manager
Coach
10.2018 - 07.2022
Assistant Manager
Michael Kors
08.2016 - 10.2018
Store Manager
Bath and Body Works
10.2015 - 08.2016
Store Manager
Justice
07.2005 - 10.2015
High School Diploma -
Amarillo High School
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