Energetic and customer focused with over 2 years of experience in fast paced restaurant environments seeking an entry level career in luxury retail. Known for a chipper personality and strong ability to build rapport with customers. Skilled at multitasking, providing high-quality guest experience, and delivering exceptional service that enhances guest satisfaction and retention.
Work History
Server / Social Media Manager
LINCOLN SQUARE PANCAKE HOUSE/AMERICAN TABLE
- Current
Provide attentive, personalized service to 40–150 guests per shift while maintaining a welcoming and professional demeanor and ensuring accuracy and customer satisfaction. Build positive guest relationships through strong communication, product and menu knowledge, and personalized recommendations, contributing to repeat business and increased sales through suggestive selling of specials and high-margin items. Collaborate closely with kitchen and front-of-house teams to coordinate timely and accurate service while efficiently managing multiple tables, customer requests, and responsibilities during high-volume periods. Manage restaurant social media accounts and create original photography and videography to promote the brand, showcase products, and enhance customer engagement.
Personal Assistant
KRISTI BOREN/DOWNTOWN EATERY AND SPIRITS
- 01.2024
Supported a busy entrepreneur in managing personal and professional responsibilities associated with a high-volume bar and restaurant business. Coordinated calendars, events, inventory, vendor communications, and day-to-day operational needs while assisting with staff scheduling and shift coverage. Demonstrated strong organization, attention to detail, discretion, flexibility, communication, and problem-solving skills while consistently adapting to changing priorities and operational demands while maintaining a high level of confidentiality.
Server | Social Media Manager Expo | Banquet Server | Host at Indigo Road Hospitality Group | Oak SteakhouseServer | Social Media Manager Expo | Banquet Server | Host at Indigo Road Hospitality Group | Oak Steakhouse