Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eliza Svetov

Skokie,IL

Summary

Experienced professional in customer-facing roles with a track record of enhancing team collaboration and solving complex problems. Demonstrated success in training and mentoring staff to foster a cohesive and efficient work environment.

Overview

2
2
years of professional experience

Work History

Server

Valley Lodge Tavern
Wilmette, Illinois
08.2025 - Current
  • Delivered exceptional customer service, creating memorable dining experiences for guests.
  • Provided attentive service in a high-volume restaurant, enhancing overall guest experiences.
  • Managed food and drink orders efficiently during peak hours.
  • Resolved guest complaints promptly, ensuring satisfaction and fostering repeat visits.
  • Assisted in training new servers on menu items and service standards.

Host

Valley Lodge Tavern
Wilmette, Illinois
12.2024 - 08.2025
  • Greeted guests warmly and guided them to their tables.
  • Managed reservations to maximize table turnover and optimize guest experience.
  • Collaborated with front of house staff to adjust seating and accommodate customer needs effectively.
  • Organized seating arrangements for special events to enhance guest satisfaction and flow.
  • Managed incoming calls during busy shifts.
  • Assisted team by performing various tasks to achieve project goals.

Swim Coach

Valley Lo Country Club
Glenview, Illinois
11.2023 - 05.2025
  • Developed and implemented swim training programs for various skill levels.
  • Monitored swimmer progress, providing tailored feedback to improve individual performance.
  • Led group lessons, promoting teamwork and sportsmanship among swimmers.
  • Collaborated with parents to set swimmer development goals, fostering a supportive environment for growth.
  • Organized swim meets, coordinating logistics to ensure smooth experiences for participants and spectators.
  • Conducted safety drills to ensure a secure swimming environment.

Lifeguard

Evanston Firefighters Association, Local 742
Evanston, Illinois
05.2024 - 09.2024
  • Monitored swimming area to ensure safety and enforced pool rules to maintain a secure environment.
  • Responded quickly to emergencies and provided first aid.
  • Conducted regular safety inspections of equipment and facilities.
  • Assisted with swim lessons and guided participants in water activities to enhance their swimming skills and safety awareness.
  • Collaborated with team members to coordinate emergency response drills, ensuring preparedness for potential incidents.

Education

High School Diploma -

Niles North High School
Skokie
05-2025

Skills

  • Customer service
  • Communication skills
  • Team collaboration
  • Problem resolution
  • Time management
  • Event coordination
  • Safety protocols
  • Project management
  • Training and mentoring
  • Strong work ethic
  • Positive and professional

Languages

Russian
Native/ Bilingual
French
Professional

Timeline

Server

Valley Lodge Tavern
08.2025 - Current

Host

Valley Lodge Tavern
12.2024 - 08.2025

Lifeguard

Evanston Firefighters Association, Local 742
05.2024 - 09.2024

Swim Coach

Valley Lo Country Club
11.2023 - 05.2025

High School Diploma -

Niles North High School
Eliza Svetov