ELIZABETH DIORIO
Los Angeles,CA
Overview
9
9
years of professional experience
Work History
Manager of Operations
Frida
Glendale, CA
07.2022 - Current
- Established positive and effective communication among staff
- Troubleshoot equipment to maintain optimal performance of POS system
- respond to customer complaints and concerns
- Build packages for events and socials
- Distribution of money, money handling
Server
The Valley Hunt Club
09.2020 - 07.2022
- Cultivate warm relationships with frequent visiting members
- Highest sales on team with consistent upsells
- Keep updated knowledge of menu and memorize chef specials daily
Member Service Representative
The Valley Hunt Club
05.2020 - 09.2021
- Utilize Excel to create spreadsheets for upcoming events
- Communicate with employees and members with Outlook
- Guide members through the Club Website, familiarizing them with online resources
- Consult with members about upcoming event details and packages to maximize participation and sales
- Enter dues payments to Club Website, endorse checks before passing them along to Accounting
Heat and Serve Department Manager
Valley Hunt Club
05.2021 - 06.2021
- Expedited in BOH
- Coached sales associates in product specifications, sales incentives and selling techniques
- Developed empowering employee culture focused on becoming literate in editing menu descriptions and prices in administrative mode
Wedding and Event DJ
DJLittleLizzie
12.2015 - 09.2017
- Researched music in different genres, from classical and Spanish guitar to funk and Motown
- Consulted with client and event planners by phone, email, and in-person meetings to establish their vision
- Made announcements, introduced speakers to guests
- Took safety precautions by taping down wires
- Prepped by visiting locations prior to the main event
Education
Writing, Publishing, Literature -
Emerson College
BostonVolunteer
Volunteer at Ascensia Homeless Shelter, 2018-2020 I volunteered at Ascencia Homeless Center in their office. I record logs of financial donations and volunteer hours completed by corporations and individuals. My passion to see the homelessness crisis in LA be fixed is great and I hope to see significant progress in the next five years. Ascencia is an amazing organization that I was proud to be affiliated with. They’re making a marked difference in our community.
Timeline
Manager of Operations
Frida
07.2022 - Current
Heat and Serve Department Manager
Valley Hunt Club
05.2021 - 06.2021
Server
The Valley Hunt Club
09.2020 - 07.2022
Member Service Representative
The Valley Hunt Club
05.2020 - 09.2021
Wedding and Event DJ
DJLittleLizzie
12.2015 - 09.2017
Writing, Publishing, Literature -
Emerson College