Elizabeth Alonso
Exeter,USA
Summary
Experienced Registered Nurse and healthcare leader with over 10 years in clinical and operational management across diverse care settings. Expertise in leading clinical operations, enhancing workflows, ensuring regulatory compliance, and collaborating with multidisciplinary teams to elevate patient outcomes. Proven skills in quality improvement, care coordination, staff development, and clinical documentation.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Clinical Manager
Kaweah Health Medical Clinic - Willow Women's Health
Visalia, CA
04.2024 - 08.2026
- Directed day-to-day clinical operations and long-term clinic planning, ensuring efficient workflows, appropriate resource utilization, and delivery of safe, high-quality patient care.
- Led clinical staff through recruitment, hiring, onboarding, training, mentoring, performance evaluation, and ongoing professional development.
- Partnered with physicians and advanced practice providers to evaluate clinical operations, address barriers to care, establish goals, and improve clinic performance.
- Coordinated staffing, patient flow, scheduling, workload distribution, and clinical resources to enhance patient-centered care and operational efficiency.
- Monitored quality indicators, patient satisfaction, and clinical performance data to identify trends and drive continuous improvement initiatives.
- Designed and implemented process-improvement initiatives to improve workflow efficiency, patient access, quality, safety, and overall clinic performance.
- Ensured adherence to organizational policies, regulatory requirements, clinical standards, and evidence-based best practices.
- Developed and implemented clinical policies, procedures, and workflows to standardize practices and ensure compliance with operational standards.
- Served as a liaison between providers, nursing staff, administration, patients, and other departments to promote effective communication and coordinated care.
- Addressed patient concerns, complaints, and service-recovery needs while maintaining a strong focus on patient experience and quality outcomes.
- Provided clinical leadership during complex patient-care situations and served as a resource for staff and providers.
- Contributed to strategic planning and organizational initiatives designed to improve clinical services, operational efficiency, and patient outcomes.
Clinic Program Manager - Skilled Nursing Facilities
Kaweah Health
04.2022 - 04.2024
- Managed clinical program operations across multiple Skilled Nursing Facilities, coordinating services and clinical priorities across geographically diverse settings.
- Coordinated interdisciplinary teams to enhance continuity of care and ensure effective clinical interventions, leading to improved patient outcomes.
- Developed and implemented process improvements that enhanced efficiency and consistency in clinical services, resulting in higher quality care.
- Facilitated care coordination and communication among healthcare providers, facilities, patients, and interdisciplinary teams to streamline service delivery.
- Collaborated with facility leadership and healthcare providers to identify clinical concerns and develop appropriate solutions.
- Evaluated clinical processes and identified opportunities to improve quality, efficiency, and patient outcomes.
- Monitored clinical practices for compliance with healthcare regulations, organizational standards, and facility requirements.
- Provided leadership, mentorship, education, and training to clinical staff.
Registered Nurse - Intermediate Cardiac Critical Care Unit
Kaweah Health Medical Center - 5T
04.2021 - 04.2022
- Managed complex post-cardiac catheterization patients, ensuring optimal sheath management and timely removal to promote recovery.
- Provided comprehensive nursing care to patients with cardiac and other complex medical conditions.
- Recognized changes in patient condition and utilized critical-thinking skills to initiate appropriate interventions.
- Educated patients and families on disease processes, treatment plans, and discharge needs, enhancing understanding and compliance with care.
- Coordinated patient care, staff assignments, and interdisciplinary communication as the team lead.
- Collaborated with physicians and interdisciplinary teams to develop and evaluate individualized care plans, improving patient outcomes through coordinated efforts.
- Trained and oriented new nurses, supporting clinical competency, professional development, and adherence to organizational protocols.
- Maintained accurate clinical documentation and communicated relevant clinical information to providers and care teams.
Travel Registered Nurse - Progressive Care / Telemetry / Medical-Surgical
Multiple California Healthcare Systems
05.2019 - 06.2020
- Assignments: Tri-City Medical Center (09/2019-06/2020); Loma Linda University Medical Center - Murrieta (10/2019-01/2020); UC San Diego Sulpizio Cardiovascular Center (05/2019-08/2019).
- Provided nursing care in high-acuity progressive care, telemetry, cardiothoracic, and medical-surgical environments.
- Managed complex cardiac, post-operative, heart failure, and pulmonary thromboendarterectomy patients.
- Administered and titrated vasoactive medications according to clinical parameters and provider orders.
- Managed chest tubes, wound vacs, drains, and other complex post-operative therapies.
- Coordinated interdisciplinary care, facilitating safe transitions and enhancing patient outcomes.
- Adapted to diverse hospital systems and patient populations, ensuring compliance with varying policies and documentation requirements.
- Exercised strong clinical judgment and decision-making in fast-paced environments to prioritize patient needs.
Registered Nurse - Intermediate Critical Care Unit
Kaweah Health Medical Center - 3W
07.2016 - 07.2019
- Managed patients in intermediate and critical care, providing specialized monitoring for complex medical and cardiac conditions.
- Monitored rapid-response and critically ill patients and responded to changes in clinical condition.
- Performed comprehensive assessments, medication administration, and titration of vasoactive medications.
- Managed mechanical ventilation and collaborated closely with respiratory therapy.
- Assisted with conscious sedation for bedside procedures.
- Collaborated with interdisciplinary team members to coordinate comprehensive patient care and optimize treatment outcomes.
- Developed and evaluated individualized care plans to address patient needs and enhance clinical outcomes.
- Provided patient and family education regarding disease processes, treatment plans, medications, and discharge needs.
- Maintained accurate documentation and communicated clinical findings effectively to the healthcare team.
Legal Assistant
Yarra, Kharazi & Associates
02.2009 - 02.2012
- Prepared and submitted legal and court documents to state and federal agencies, ensuring compliance with regulations and timelines.
- Communicated professionally with clients, attorneys, courts, and government agencies regarding case filings and hearings.
- Supported case preparation through document management, scheduling, and administrative processes, contributing to effective case progression.
- Maintained confidentiality and handled sensitive information with accuracy and professionalism.
- Cultivated strong organizational and communication skills while managing documentation and administrative tasks, applicable to diverse operational settings.
Education
Associate of Science - Nursing
College of the Sequoias
Visalia, CA 08.2014 - 05.2016
Skills
- Clinical operations management
- Quality improvement
- Process Improvement
- Patient experience management
- Regulatory Management
- Clinical Review & Critical Thinking
- Clinical Performance Analytics
- Care management
- Workflow management
- Clinical Documentation
- Interdisciplinary collaboration
- Team leadership
- Staff Performance Evaluation
- Patient Education
Languages
Spanish
Professional
A1
Certification
- California Registered Nurse License
- Basic Life Support (BLS)
Timeline
Clinical Manager
Kaweah Health Medical Clinic - Willow Women's Health
04.2024 - 08.2026
Clinic Program Manager - Skilled Nursing Facilities
Kaweah Health
04.2022 - 04.2024
Registered Nurse - Intermediate Cardiac Critical Care Unit
Kaweah Health Medical Center - 5T
04.2021 - 04.2022
Travel Registered Nurse - Progressive Care / Telemetry / Medical-Surgical
Multiple California Healthcare Systems
05.2019 - 06.2020
Registered Nurse - Intermediate Critical Care Unit
Kaweah Health Medical Center - 3W
07.2016 - 07.2019
Associate of Science - Nursing
College of the Sequoias
08.2014 - 05.2016
Legal Assistant
Yarra, Kharazi & Associates
02.2009 - 02.2012