Glenda Rodriguez

• Progressed from Medical Assistant to multiple leadership roles through demonstrated performance and clinical expertise
• Oversaw daily operations for a high-volume medical aesthetics practice, ensuring compliance, efficiency, and high patient satisfaction

Clinical Manager

• Supervised and supported all clinical staff, including Medical Assistants and Front Desk
• Managed front-end and back-end clinical operations, workflows, and staff scheduling
• Ensured adherence to clinical protocols, safety standards, and regulatory requirements
• Served as a liaison between providers, staff, and leadership to optimize patient care delivery

Office Manager

• Supervised and supported all clinical staff, including Medical Assistants, Patient Care Coordinators, Sales, Nutritionists, and Providers.
• Managed all aspects of office operations, including front desk, scheduling, staffing, inventory, and patient flow
• Handled administrative functions such as onboarding, training, performance management, and problem resolution
• Oversaw billing coordination, documentation processes, and interdepartmental communication

Aesthetics Manager

• Led and managed aesthetic service lines, including Botox, dermal fillers, threads, CoolSculpting, PulseWave, and Viora
• Coordinated aesthetic programs, promotions, and staff training to support revenue growth
• Ensured proper technique standards, equipment use, and patient education for cosmetic procedures

Medical Assistant (Front & Back Office)

• Supported providers with patient intake, procedures, documentation, and post-care education
• Managed front-office responsibilities
• Maintained exam rooms, equipment, and supplies while ensuring a smooth patient flow

• Scheduling appointments
• Verifying Insurances, Pre-Authorizations
• Assisting with procedures
• Organizing patients charts and filing
• Collecting/preparing of lab specimens
• EKGs
• Injections

• Vitals
• Assisting with procedures
• Blood Work
• Injections
• Answering phones