Elizabeth Altamirano Garcia
Durham,NC
Summary
Dedicated and focused teller with several years of experience working in fast-paced financial branch, handling all types of financial transactions. Providing excellent customer service, offering excellent problem-solving and communication skills.
Seeking to demonstrate experience with an organization where it provides an opportunity to enhance my knowledge for the development of both the organization and myself.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Neighborhood Choice Financial Services Inc.
04.2014 - 08.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
Education
High School Diploma -
Riverside High School
Durham, NC06.2014
Skills
- Complaint Resolution
- Product Knowledge
- Data Collection
- Data Entry
- Account Updating
- Problem-Solving Abilities
- Payment Processing
- Call Center Experience
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative
Neighborhood Choice Financial Services Inc.
04.2014 - 08.2021
High School Diploma -
Riverside High School
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