Kidus Bitew
Silver Spring,MD
Summary
Reliable and energetic professional with experience in cashiering, customer service, food service, and logistics. Skilled in cash handling, assisting customers, and working efficiently in fast-paced environments. Strong team player with excellent communication and organizational skills.
Overview
8
8
years of professional experience
Work History
Kitchen Associate / Chicken Lead
Royal Farms
New Carrollton, MD
09.2025 - Current
- Prepare and cook fried chicken and hot food items following company recipes and safety standards.
- Keep kitchen stations, equipment, and prep areas clean and organized.
- Assist customers with fresh, accurate, and timely food orders.
- Monitor food temperatures, rotate inventory, and follow all health & safety rules.
- Support team members during busy periods to maintain fast, efficient service.
Cashier / Customer Service Associate
BP Gas Station
Hyattsville, MD
01.2024 - 08.2025
- Operated registers and processed fuel, food, and merchandise transactions accurately.
- Assisted customers with questions, returns, and purchases.
- Maintained store cleanliness, restocked shelves, and followed safety standards.
- Delivered friendly, efficient service in a fast-paced environment.
Cashier / Guest Service Associate
Dave & Buster’s
Silver Spring, MD
06.2021 - 12.2023
- Assisted families with payments, ticket redemption, and entertainment activities.
- Handled cash and card transactions with accuracy.
- Maintained a clean, safe, and engaging environment for guests.
Freight Agent
Helay Logistics
Washington, DC
03.2019 - 01.2020
- Coordinated shipments, managed delivery schedules, and communicated with clients.
- Prepared shipping documentation and tracked shipments from origin to destination.
- Resolved shipping issues and collaborated with team members for smooth operations.
Crew Member / Cashier
McDonald’s
Washington, DC
02.2018 - 02.2019
- Processed orders quickly at registers and drive-thru while delivering friendly service.
- Assisted with food prep, restocking, and maintaining cleanliness.
- Served over 20 guests per shift with speed and accuracy.
Education
High School Diploma - undefined
St. John Baptist De La Salle Catholic School
Skills
- Customer Service
- Food Service
- Team Collaboration
- Time Management
- Sales Techniques
- Cash Handling
- Logistics
- Health & Safety Compliance
- Conflict Resolution
- Problem Solving
Timeline
Kitchen Associate / Chicken Lead
Royal Farms
09.2025 - Current
Cashier / Customer Service Associate
BP Gas Station
01.2024 - 08.2025
Cashier / Guest Service Associate
Dave & Buster’s
06.2021 - 12.2023
Freight Agent
Helay Logistics
03.2019 - 01.2020
Crew Member / Cashier
McDonald’s
02.2018 - 02.2019
High School Diploma - undefined
St. John Baptist De La Salle Catholic School