Elizabeth Amaya Rivas
BRENTWOOD,NY
Summary
Highly motivated and driven individual with excellent organizational and time management skills; strong attention to detail; ability to work effectively under pressure and meet deadlines while managing multiple high priorities; self-starter; fast learner; demonstrates the ability to work independently as well as in a team environment.
Overview
2
2
years of professional experience
Work History
FRONT DESK
NEW YORK SPINE INSTITUTE
02.2023
- Updated patient demographics
- Monitored sign-in sheet to ensure that all patients are appropriately called & coordinated between the staff & patient
- Assisted in collecting insurance information, imaging & important documents
- Handle front end revenue cycle processes including check-in/check-out & copay collections
- Created patient demos for doctors & direct the patient to the correct exam room
- Scanning, printing & faxing
- Returned phone calls & answer all corresponding emails
- Overlooked insurances making sure correct workers compensation, no fault, lien or private insurance have correct information
- Assisted patient in getting in contact with the correct department based on their needs.
Certified Nursing Assistant
Daleview Care Center
12.2023 - Current
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Authorization Coordinator
New York Spine Institute
02.2023 - 10.2023
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation for approvals
- Reviewed documentation for accuracy and assessment of necessity.
- Reviewed authorizations to determine approved or denied items for resubmission accordingly.
- Maintained files and controlled records to show correspondence activities.
- Completed form letters in response to requests or problems identified by correspondence.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
CAR SALES ADMINISTRATIVE REP
TOYOTA NASSAU COUNTY
05.2022 - 02.2023
- Managed all calls to make customer appointments
- Assisted with all correspondence for customers
- Writes complete sales orders and processes paperwork in accordance with dealership policies
- Maintains owner follow-up system that encourages repeat business and contributes to customer satisfaction
- Maintains a prospect development system
- Conducts business in an ethical and professional manner.
Education
Certified Nurse Aide - Healthcare
Long Island School of Healthcare Careers
Deer Park, NY11.2023
Skills
- Extensive Phone & Computer Knowledge
- Problem Solver
- People Person
- Confident & reliable
- Bilingual
- Background in Microsoft Office and Spreadsheet Tracking
- Insurance knowledge
- Epic System
- Medics
- Customer Assistance
- Team Collaboration
- Verbal and Written Communication
Languages
English
Spanish
Timeline
Certified Nursing Assistant
Daleview Care Center
12.2023 - Current
Authorization Coordinator
New York Spine Institute
02.2023 - 10.2023
FRONT DESK
NEW YORK SPINE INSTITUTE
02.2023
CAR SALES ADMINISTRATIVE REP
TOYOTA NASSAU COUNTY
05.2022 - 02.2023
Certified Nurse Aide - Healthcare
Long Island School of Healthcare Careers
Similar Profiles
Vishal PersaudVishal Persaud
Revenue Cycle Manager at New York Spine InstituteRevenue Cycle Manager at New York Spine Institute
CRISTIN FLORESCRISTIN FLORES
Head Nurse-Outpatient Procedural Registered Nurse at New York Spine and Pain Specialist-New York HealthHead Nurse-Outpatient Procedural Registered Nurse at New York Spine and Pain Specialist-New York Health
Mason SchloopMason Schloop
Medical Assistant at Central New York Brain and Spine NeurosurgeryMedical Assistant at Central New York Brain and Spine Neurosurgery