Elizabeth Anglin

• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
• Ensured compliance with all applicable laws, regulations, industry standards.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
• Payroll
• Deposits
• Constant Inventory placement
• Keeping the Store Running/ a float

• Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
• Consistently met company and department objectives within budget and time constraints.
• Established and maintained good relations with customers, vendors, and transport companies.
• Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.

• Answered customer inquiries and provided accurate information regarding products and services.
• Provided exceptional customer service to ensure customer satisfaction.
• Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
• Presented existing and prospective customers with valuable service or product information to aid in decision-making.
• Conferred with customers by telephone or in person to provide information about products or services.

Answering incoming calls regarding billing, product issues or customer concerns

Take and place orders

Technical assistance

Product returns and exchnges

Product assembly

product/warehouse inventory

Customer service/ Delivery driver

Greet customers

Look up parts

Deliver parts

Pull parts for orders

Answer phones

Deposit/ Cash runs

Maintain store appearance

Store/product inventory

Washed and spot-cleaned cabinets, desktops and sides, office glass, partitions doors, and walls, sweep and mop floors, vacuuming.

Take out trash and recycling, dusting and other monthly project work