Elizabeth Anzaldua
Homestead,FL
Summary
Proven customer service expert from Home Depot, adept in customer satisfaction and cash handling, enhanced service efficiency by swiftly resolving complaints and managing transactions. Demonstrated reliability and adaptability across roles, significantly improving customer experience. Skilled in problem-solving and maintaining patience under pressure, ensuring high levels of customer focus.
Overview
3
3
years of professional experience
Work History
Customer Service Cashier
Home Depot
09.2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Package Handler
FedEx
08.2021 - 09.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Cashier
Dollar Tree Stores
04.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Diploma -
Windsor High School
Windsor, COSkills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Customer Complaint Resolution
- Cash Handling
- Customer Focus
- Refund handling
- Problem-Solving
- Customer Assistance
- Reliable and Responsible
- Adaptable and Flexible
- Issue Resolution
Timeline
Customer Service Cashier
Home Depot
09.2021 - Current
Package Handler
FedEx
08.2021 - 09.2021
Cashier
Dollar Tree Stores
04.2021 - 08.2021
Diploma -
Windsor High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
MARLEN MONTENEGROMARLEN MONTENEGRO
Mammography Technologist at Homestead Diagnostic CenterMammography Technologist at Homestead Diagnostic Center