Dedicated food service professional with strong multitasking and customer service skills. Committed to enhancing customer satisfaction through efficient service and positive interactions.
Overview
14
14
years of professional experience
Work History
Food Service Worker
FLIK Hospitality
Newark, NJ
10.2025 - 03.2026
Preforms prep work such as washing, peeling, cutting and seeding fruits and vegetables
Weighs and measures designated ingredients.
Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Stores food in designated areas following, wrapping, dating, food safety and rotation procedures.
Distribute supplies, utensils and portable equipment.
Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
Serves customers in a friendly. efficient manner following outlined steps of service.
Resolves customer concerns and relays relevant information to supervisor.
Ensures compliance with company service standards and inventory and cash control procedures.
Assures compliance with all sanitation and safety requirements.
Preforms other duties as assigned.
Monitoring Associate
Affiliated Monitoring
Union, NJ
03.2025 - 10.2025
Provide high-quality customer service to our clients in order to maintain high overall customer satisfaction while answering and addressing real-time alarms
Assist customer with troubleshooting, technical support, security installation, and other account maintenance issues.
Adhere to regulations and protocols governing alarm and emergency response procedures, ensuring compliance at all times.
Coordinate cross-functionally with other departments, when necessary.
Utilize multiple tools and systems to provide the best solutions for customers.
Dispatcher
The Parking Spot
Newark, NJ
08.2020 - 09.2022
Welcome and greet each guest in a friendly and professional manner.
Provide quick and pleasant assistance supporting guests at exit and entry lanes.
Answer telephones and assist customers using mobile devices while using our services.
Partner with all team members to provide the best guest experience.
Keep all Parking Guest Attendant work areas neat and clean.
Assist and educate guests on TPS Spot Club Program and inquiries.
May cross-train for other frontline positions as directed by management.
Preform additional duties as reasonably requested by Management.
Concierge
Brandywine Assisted Living
Livingston, NJ
04.2019 - 12.2019
Assisted residents with daily activities, enhancing overall community satisfaction.
Coordinated transportation services, ensuring timely and safe travel for residents.
Managed front desk operations, providing excellent customer service to visitors and families.
Facilitated communication between residents and staff, fostering a supportive environment.
Maintained front desk's concierge book to provide visitors with access to relevant local information.
Mail Processing Clerk
United States Postal Office
Kearny, NJ
10.2018 - 02.2019
Operated sorting machinery to organize incoming mail efficiently.
Processed outgoing mail using automated systems for timely dispatch.
Ensured compliance with postal regulations during mail handling and processing.
Maintained accurate records of mail volumes and processing times.
Conducted regular quality checks on processed mail to ensure accuracy.
Food Production Worker
United Catering
Newark, NJ
02.2017 - 10.2018
Prepared and built hot and cold food items according to customers specifications
Implemented process improvements, enhancing efficiency in food preparation workflows.
Collaborated with team members to meet production deadlines and maintain product quality standards.
Assembled and packaged food items securely to meet company standards.
Complied with food storage and handling procedures for safe, hygienic operations.
Cashier
Metlife
East Rutherford, NJ
06.2012 - 11.2016
Processed transactions accurately and efficiently, ensuring customer satisfaction.
Maintained up-to-date knowledge of promotions and product offerings to assist customers effectively.
Collaborated with team members to streamline checkout procedures, enhancing workflow efficiency.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.