Elizabeth Avery
Orem,UT
Summary
Personable, friendly and solution-oriented, with over 4 years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and patient care. Dedicated to customer loyalty and satisfaction.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Physical Therapy Technician
Premier Family Medical
11.2022 - 01.2024
- Assist patients in exercises given by therapist
- Communicate with therapist on patients conditions and concerns
- Navigate medical software and document patient notes
- Clean work out equipment and tables between patients
- Clean and fold laundry
- Provided a comfortable and healthy environment for patients
- Provide stimulation and heat or cold to patients when advised by therapist.
Receptionist
Premier Family Medical
02.2022 - 11.2022
- Check and input correct insurance information
- Provide good customer service
- Take co-pay's/ deal with other money necessities
- Help doctor and medical assistants assist patients
- Input information correctly into system
- Ensure the correct amount of money is in the cash drawer
- Adhere to HIPAA guidelines.
Employee
The Strike Zone
6 2019 - 01.2022
- Tidy up the facility
- Work with machinery and technology
- Straighten up the business website
- Excellent customer service
- Schedule appointments over the phone
Piano Teacher
06.2017 - Current
- Teaching students piano and basic techniques
- Arranging recitals for students
- Communicating with the parents and students.
Customer Service
NorthStar
05.2021 - 11.2021
- Transfer to the correct department
- Provide good customer service and information through both incoming and outgoing calls
- Deescalate situations as needed
- Send out important documents
- Take payments over the phone
- Record notes on the conversation with the customer
- Quick typing and computer skills.
Janitor and Filer
Horizon Home Health & Hospice
06.2015 - 03.2017
- Filing patients papers into their folders
- Organize binders
- Clean the building.
Education
Bachelors in Exercise Science -
Utah Valley University
Orem 08.2020 - 05.2024
Associate in Science (AS) in Exercise Science -
Utah Valley University
Orem, UT 08.2020 - 05.2022
GED -
Orem High School
Orem, UT 08.2017 - 05.2020
Skills
Care plans
undefinedAwards
- Presidential Scholarship, 05/01/20, Full ride academic scholarship to Utah Valley University
- Graduated Cum Laude, 05/01/24
- Dean’s List, 05/01/20, 6 of 8 semesters at Utah Valley University
Accomplishments
- Received a Presidential Scholarship at Utah Valley University
- Graduated Cum Laude
- On the Dean's List 6 of 8 semesters
Timeline
Physical Therapy Technician
Premier Family Medical
11.2022 - 01.2024
Receptionist
Premier Family Medical
02.2022 - 11.2022
Customer Service
NorthStar
05.2021 - 11.2021
Bachelors in Exercise Science -
Utah Valley University
08.2020 - 05.2024
Associate in Science (AS) in Exercise Science -
Utah Valley University
08.2020 - 05.2022
GED -
Orem High School
08.2017 - 05.2020
Piano Teacher
06.2017 - Current
Janitor and Filer
Horizon Home Health & Hospice
06.2015 - 03.2017
Employee
The Strike Zone
6 2019 - 01.2022
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