Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Ayala

Desert Hot Springs,CA

Summary

I am a recent college graduate with minimal experience working with students. I have done observations and can confidently state that I am a trustworthy candidate who can manage several responsibilities while being compassionate. Overall, I am passionate about education and ready to gain experience working in teaching.

Overview

8
8
years of professional experience

Work History

Customer Service/Sales Representative

09.2020 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
  • Increased customer satisfaction by addressing and resolving complex issues effectively.
  • Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
  • Supported team members during peak periods by sharing workload and providing guidance when needed.

Bakery Assistant

01.2017 - 08.2019
  • Maintained clean, organized kitchen to maximize efficiency and food safety.
  • Washed dishes and sanitized prep area at end of each shift.
  • Stored, labeled and replenished supplies in compliance with food safety regulations.
  • Decorated baked goods and designed visually appealing displays of finished products.
  • Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.

Education

Bachelor of Arts - Liberal Studies

California State University of San Bernardino
San Bernardino, CA
08.2024

High School Diploma -

Palm Springs High School
Palm Springs, CA
05.2020

Skills

  • Goal-Oriented
  • Call center experience
  • Flexible &adaptive
  • Bilingual- English & Spanish
  • Technology Integration

Timeline

Customer Service/Sales Representative

09.2020 - Current

Bakery Assistant

01.2017 - 08.2019

Bachelor of Arts - Liberal Studies

California State University of San Bernardino

High School Diploma -

Palm Springs High School

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Elizabeth Ayala