Elizabeth (Barfels) Saak
Reinbeck,IA
Summary
Strong leader and problem-solver dedicated to creating positive workplace culture and high-performing teams. Effective at keeping operations running smoothly and customers satisfied. Experienced in money handling and budget tracking with proper fund allocation.
Overview
2
2
years of professional experience
Work History
Shift Manager
Cabin Coffee Co.
08.2022 - Current
- Kept employees operating productively to meet business and customer needs as well as overseeing product quality to make sure company standards are met.
- Interviewed, hired, trained, and mentored new employees to maximize team performance.
- Successfully managed budgets and ordered weekly products for store.
- Oversaw catering orders and off-site promotion events while working with customers and other business owners.
- Master Barista Certified
- ServSafe Food Protection Manager Certified
Barista/Food Service Worker
ICON Donuts/Greenhouse Kitchen
08.2021 - 08.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Prepared and served various food and drink items in fast-paced environments.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Opened and closed both stores.
Laundry Attendant
Laundry+
04.2021 - 07.2021
- Worked part-time for family's business.
- Delivered superior customer service by responding to inquiries and complaints.
- Assisted customers with tanning and drop-off laundry services
- Counted money and documented sales at our home office.
Education
Associate of Arts - Accounting And Finance
Hawkeye Community College
Waterloo, IA12.2024
High School Diploma -
Davenport Central High School
Davenport, IA06.2020
Skills
- Customer Service
- Recruiting and Hiring
- Policy Administration
- Cash Drawer Balancing
Timeline
Shift Manager
Cabin Coffee Co.
08.2022 - Current
Barista/Food Service Worker
ICON Donuts/Greenhouse Kitchen
08.2021 - 08.2022
Laundry Attendant
Laundry+
04.2021 - 07.2021
Associate of Arts - Accounting And Finance
Hawkeye Community College
High School Diploma -
Davenport Central High School
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