An open-minded employee with a drive to improve, collaborate, and effectively communicate details in their job. Puts forth skills to work with diverse groups of individuals while skill following company policy and procedures.
Overview
7
7
years of professional experience
Work History
Student Worker
Shippensburg University
Shippensburg, PA
03.2022 - Current
Responded to emails promptly and professionally addressing faculty needs or concerns.
Worked closely with the department in projects, photocopying, and advertisement of events.
Developed strong oral and written communication skills in working with people of different ages.
Hotel Front Desk Clerk
Hampton Inn By Hilton
Tomah, WI
05.2023 - 08.2023
Resolved customer complaints promptly, while following company policies and procedures.
Engaged in friendly and welcoming conversations with guests to ensure a pleasant experience.
Maintained communication with other departments to address present issues.
Trainer
Burger King
Tomah, WI
01.2022 - 08.2022
Trained and assessed individuals' abilities within their departments.
Recommended changes and improvements for tasks.
Maintained up-to-date knowledge to ensure customer satisfaction.
Identified the needs of customers promptly and efficiently.
After School Tutor
Norwalk-Ontario-Wilton School District
Ontario, WI
01.2018 - 01.2019
Worked one-on-one with students ages 6-12
Facilitated time management tactics for students to stay on track.
Assisted students of varying skill levels with understanding and excelling in studies.
Prompted students to explore different ways of thinking and problem-solving in their tasks.
Education
Bachelor of Social Work - Social Work
Shippensburg University of Pennsylvania
Shippensburg, PA
12-2025
Skills
Friendly and Professional
Efficient with time management
Organized and detail-oriented
Communicates clearly
Collaborate effectively to solve problems
Analyzes situations using critical thinking and listening
Timeline
Hotel Front Desk Clerk
Hampton Inn By Hilton
05.2023 - 08.2023
Student Worker
Shippensburg University
03.2022 - Current
Trainer
Burger King
01.2022 - 08.2022
After School Tutor
Norwalk-Ontario-Wilton School District
01.2018 - 01.2019
Bachelor of Social Work - Social Work
Shippensburg University of Pennsylvania
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