Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Barroso

Elizabeth Barroso

Fort Mill,SC

Summary

High school graduate with experienced customer service for over seven years. I started off small and when given the opportunity I've always chosen to push myself to the limit, I love meeting new levels to a job and helping other achieve this also. I've gained excellent reputation for resolving problems, improving customer satisfaction, and helped drive our overall customer sales productivity up. Give me the opportunity and it would be my pleasure to join your team.

Bilingual: fluent English Spanish

Overview

9
9
years of professional experience

Work History

Licensed Insurance Agent

Tranzact Insurance Solutions
Charlotte, NC
07.2023 - 05.2024

I built rapport to understand clients needs to place in the correct medicare plan for them tp better suit their healthcare needs. Taking them through the process and enrolling them.

Assistant Fuel Lead

Harris Teeter Fuel Center
02.2018 - 05.2023
  • Open store, includes counting every penny in the kiosk, going through paper work left for a morning days work - reports and paper work
  • Handle gas delivers - reports and paper work
  • Handle re-stocking store up - running to store and doing a home-shop
  • Ordering supplies store needs
  • Training new employees
  • Resolving employees call outs/issues to do with team members
  • Maintaining store alone - cleaning, restocking, refilling
  • Backstock
  • Attend to customers in need of assistance/ resolving issues
  • Handle issue to do with shut-down, malfunctions, or tech support - clip bored paper work/ order numbers
  • Maintaining store cleanliness to gas pumps, bathrooms, spill bucket, inside and out kiosk
  • Putting in fuel prices - computer work
  • Cashier

Catherine's Boutique

Catherine's Boutique
05.2016 - 09.2018
  • Personal shopper
  • Bra fittings/measuring to be able to determine the best fit for my guest
  • Fitting room attendant
  • Online ordering/recieving
  • Unboxing/backstock
  • Dressed mannequins with new clothing and jewelry
  • Cashier/credit card sign ups
  • Greeter

HAD Marking

DMSAI - Ross Distribution Center
01.2018 - 08.2018
  • Had to meet quota
  • Fast pace unboxing and unpacking
  • Placing price stickers on all the merchandise I unbox
  • Bonus check if we pass our quota for a days work
  • Working from pallet to pallet full of merchandise

Pre-sorter/Cashier Sales Associate

Uptown Cheapskate
10.2015 - 10.2016
  • Interacted with customers and resolved customer complaints with friendly, service-oriented support
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Pre-sorted new merchandise coming in store each day to make sure it met our qualification
  • Ran our fitting rooms
  • Maintained store cleanliness by occasional clean ups and running clothes out to floor according to color, style, and size when needed
  • Tagging new cloths with price tags and sensors
  • Dressed mannequins each week to my own taste in fashion based on apparel in store
  • Greeter

Education

High School Diploma -

South Mecklenburg High School
Charlotte, NC
06.2016

Skills

  • Leadership ability
  • Dependable
  • Ability to work under pressure
  • Adaptability
  • Time management
  • Communication skills
  • Customer service
  • Active Listener
  • Passionate worker

Timeline

Licensed Insurance Agent

Tranzact Insurance Solutions
07.2023 - 05.2024

Assistant Fuel Lead

Harris Teeter Fuel Center
02.2018 - 05.2023

HAD Marking

DMSAI - Ross Distribution Center
01.2018 - 08.2018

Catherine's Boutique

Catherine's Boutique
05.2016 - 09.2018

Pre-sorter/Cashier Sales Associate

Uptown Cheapskate
10.2015 - 10.2016

High School Diploma -

South Mecklenburg High School
Elizabeth Barroso