Elizabeth Barstow
Greensburg,IN
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Jimmy Johns Sandwich Shop. Leveraged effective leadership and innovation skills to resolve complex issues and improve operational efficiency. Excelled in staff development, achieving significant improvements in team dynamics and productivity. Skilled in Adobe Photoshop, demonstrating a blend of technical and soft skills to drive business success.
Overview
29
29
years of professional experience
Work History
Person In Charge
Jimmy Johns Sandwich Shop
10.2022 - Current
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved overall team performance by implementing efficient management strategies and providing clear guidance.
Independent Sales Contractor
Self
09.2007 - 03.2022
- Conducted market research to identify customer needs and preferences.
- Addressed client inquiries or issues promptly by liaising with internal support departments like billing or technical support.
- Developed comprehensive product knowledge to provide expert advice, guidance, and recommendations to clients.
- Provided exceptional customer service, addressing concerns promptly and ensuring satisfaction for repeat business.
- Cultivated a personal brand as an industry expert through thought leadership articles published in trade publications and social media channels.
- Adapted sales strategies as needed to accommodate changes in market trends, industry regulations, or company objectives.
- Generated new leads by conducting cold calls, networking events, and referrals from existing customers.
- Surpassed monthly sales quotas consistently through diligent prospecting and effective closing techniques.
- Optimized the use of time management skills to set priorities effectively when managing multiple accounts simultaneously.
- Established strong client relationships through consistent follow-ups and excellent communication skills.
- Used both Mac and Microsoft platforms to design ads, web content including Adobe Photoshop
Delivery and Logistics Coordinator
Pella Windows
01.2000 - 04.2005
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Created manifests and delivery schedules for multiple delivery routes
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
- Improved order accuracy through meticulous data entry and verification processes.
Operations Manager
Greensburg Daily News
05.1995 - 01.2000
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised and provided scheduling for the mail room including insert schedule and employee coverage.
- Generated monthly sales reports and helped established sales goals for advertising team.
- Designed advertisments
- Filled in as a sales rep as needed
- Directed Interdepartmental communications using email, phone and face to face meetings.
- Led meetings and presentations in the absence of the advertising director
- Oversaw and ran multiple community based contests and projects
Education
Bachelor of Science - Organizational Behavior
University of Phoenix
Indianapolis01.2010
Associate of Science - Business Administration
Axia College
Phoenix, AZ01.2003
Associate of Arts - French Language And Literature
New Mexico Military Institute
Roswell, NM05.1991
High School Diploma -
Greensburg Community High School
Greensburg, IN06.1990
Skills
- Effective Leadership
- Team Management
- Staff Development
- Innovation Skills
Timeline
Person In Charge
Jimmy Johns Sandwich Shop
10.2022 - Current
Independent Sales Contractor
Self
09.2007 - 03.2022
Delivery and Logistics Coordinator
Pella Windows
01.2000 - 04.2005
Operations Manager
Greensburg Daily News
05.1995 - 01.2000
Bachelor of Science - Organizational Behavior
University of Phoenix
Associate of Science - Business Administration
Axia College
Associate of Arts - French Language And Literature
New Mexico Military Institute
High School Diploma -
Greensburg Community High School
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