ELIZABETH BERMUDEZ
Tampa,FL
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
Work History
Student Accounts Specialist
Galen College of Nursing
09.2024 - Current
- Managed student accounts, ensuring accurate financial records and timely payments
- Implemented data-driven solutions to streamline processes and reduce errors
- Assisted students with account inquiries, providing clear explanations of financial policies
- Developed rapport with diverse student body, enhancing satisfaction rates
- Maintained meticulous records of financial transactions and student interactions
- Ensured compliance with institutional policies and regulatory requirements
Admissions Coordinator
Concorde Career Institute
Tampa, FL
06.2023 - 09.2024
- Coordinate admissions, ensuring accurate student enrollment and compliance
- Maintain detailed records, collaborating to resolve student concerns
- Facilitate admissions process, achieving efficient and timely enrollments
Schedule Coordinator
Care Team
Tampa
02.2022 - 12.2022
- Handled phone inquiries efficiently, improving response time and client satisfaction
- Coordinated email communications, ensuring timely and accurate information dissemination
- Directed clients to appropriate staff, enhancing service quality and client experience
- Scheduled home health aid visits, optimizing staff utilization and client care
- Efficiently managed scheduling, ensuring seamless operations and client satisfaction
Receptionist
Florida Technical College
Tampa
05.2021 - 02.2022
- Answered phone calls promptly, ensuring efficient communication and customer satisfaction
- Responded to emails accurately, maintaining professional correspondence and timely responses
- Filed paperwork systematically, enhancing document retrieval and office organization
- Organized office space, improving workflow and operational efficiency
Billing Coordinator
Blue Chip Maintenance
Tampa
05.2019 - 05.2021
- Managed invoicing for 70+ clients, ensuring accuracy and timely submissions
- Resolved payment delays, maintaining strong client relationships
- Communicated effectively via email to update and address client concerns
Education
License - Cosmetology
Aveda Institute-South Florida
Tampa01.2023
Associates - undefined
Hillsborough Community College
Tampa01.2020
Skills
- Customer Service
- Financial Reporting
- Record Keeping
- Data Entry
- Conflict Resolution
- Client Relations
Timeline
Student Accounts Specialist
Galen College of Nursing
09.2024 - Current
Admissions Coordinator
Concorde Career Institute
06.2023 - 09.2024
Schedule Coordinator
Care Team
02.2022 - 12.2022
Receptionist
Florida Technical College
05.2021 - 02.2022
Billing Coordinator
Blue Chip Maintenance
05.2019 - 05.2021
License - Cosmetology
Aveda Institute-South Florida
Associates - undefined
Hillsborough Community College