Elizabeth Berndt
Mentor,OH
Summary
Dynamic and goal-oriented case manager with a proven track record at Geauga County Job and Family Services, adept at problem-solving and case documentation. Successfully empowered clients through tailored interventions and comprehensive support enforcement, enhancing their well-being through available government programs. Skilled in time management and committed to maintaining compliance while driving positive outcomes in challenging situations.
Overview
19
19
years of professional experience
Work History
Case Manger
Geauga County Job and Family Services
07.2014 - Current
- Maintained accurate documentation on over 600 cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
- Liaison between the court system, adult felony probation, jail systems and my agency
After Care Coordinator
Women Safe Domestic Violence Shelter
07.2012 - 07.2014
- Promoted long-term success for clients through skill-building exercises targeting self-esteem enhancement and goal setting techniques.
- Enhanced client well-being by providing comprehensive aftercare support and guidance through home visits and phone calls.
- Administered assessments to determine specific areas of need for each student entering the aftercare program.
- Maintained accurate records of all interactions with clients in compliance with confidentiality regulations and proper Medicare billable hours.
- Evaluated the effectiveness of current aftercare programs, recommending adjustments based on best practices in the field.
- Provided emotional support to clients during challenging times, offering empathetic listening and practical advice when appropriate.
Computer Programer
Coleman Data Solutions
08.2006 - 06.2012
- Delivered customized computer programs to fit the data processing needs of our clients
- Provided technical support using knowledge of complex technology to solve problems and support new projects.
- Streamlined processes through the implementation of efficient automation tools, reducing manual workloads.
Education
Master of Arts - Divinity
Christian Leaders College
Spring Lake, MI12-2026
Associate of Science - Computer Technology And Programming
National Institute of Technology
Cuyahoga Falls, OH06-2006
No Degree - Ohio Police Academy
Ohio Police Academt
Russell,OH08-1994
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Court Liaison
- State Witness in Court Testimonies
- Conflict resolution
- Email and telephone etiquette
- Client advocacy
- Positive attitude
- Decision-making
- Documentation and reporting
- Active listening
- Organization and multitasking
Timeline
Case Manger
Geauga County Job and Family Services
07.2014 - Current
After Care Coordinator
Women Safe Domestic Violence Shelter
07.2012 - 07.2014
Computer Programer
Coleman Data Solutions
08.2006 - 06.2012
Master of Arts - Divinity
Christian Leaders College
Associate of Science - Computer Technology And Programming
National Institute of Technology
No Degree - Ohio Police Academy
Ohio Police Academt
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