Elizabeth Block
Manassas,VA
Summary
Results-driven CRM professional with extensive experience in developing and implementing CRM strategies for ease of use. Highly collaborative and proficient in data analysis and team leadership, with reputation for reliability, flexibility.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Paralegal & CRM Specialist
Purnell, McKennett & Menke
Manassas, VA
03.2025 - 04.2026
- Customized CRM data dashboards, set user permissions, and established conflict-check triggers.
- Analyzed firm data inputs into Clio Grow and Manage.
- Led a project to fix duplicate contacts and incomplete matters.
- Designed structured fields to track firm-specific case metrics.
- Optimized workflows, processes, and system functionality throughout the firm.
- Managed and prepared case filings and trail preparation maintaining a 98% accuracy rate.
- Conducted thorough legal research using LexisNexis to support case strategies.
- Ensured timely and accurate corporate registration filings.
- Drafted legal documents, including briefs and motions, ensuring compliance with court rules.
Founder & Team Lead
Prince William County Election Citizen Group
Manassas, VA
12.2021 - 12.2024
- Primary administrator for county CRM platform, integrating Excel data into Monday.com.
- Incorporated AI Assistant beta to create project plans.
- Optimized CRM workflows, processes, and functionality across cross-functional teams.
- Set required CRM fields and standardized formats for volunteer feedback across county teams to improve citizen awareness and integrity of elections.
- Managed end-to-end compliance for 500+ emailed FOIAs, ensuring 100% adherence to state and local statutory deadlines.
- Coordinated with county officials on 132 operating units, resulting in the successful, timely completion of 4,000+ voter registrant corrective action items, strengthening compliance.
CRM Coordinator & Trainer
Republican Party Of Virginia Youngkin Campaign
Manassas, VA
02.2021 - 11.2021
- Served as the primary administrator for a five county CRM database for training, new onboarding and onsite scheduling during the election cycle.
- Optimized CRM workflows, processes for efficient team communication.
- Monitored CRM data quality, and operational efficiency initiatives.
- Collaborated with legal, campaign management, volunteers and paid staff to streamline scheduling and compliance initiatives.
CRM Manager
Edify Property Solutions
Manassas, VA
01.2016 - 01.2021
- Optimized CRM workflows, processes, and system efficiency across acquisition teams.
- Trained and assisted staff on CRM best practices and usage.
- Collaborated with leadership, marketing, and IT on dashboard development for data flow and viewing.
- Analyzed customer data to identify trends and improve marketing effectiveness.
Education
BA - Economics
University of Connecticut
Storrs, CTPhilip N. Truluck Center - Leadership Development
Heritage Academy
Washington, D.C.08-2025
Skills
- Mondaycom, Teams, Outlook, Sharepoint, Tableau, Microsoft Office Suite, PowerPoint, MS Project, Clio, Excel, OneDrive, Adobe Acrobat Pro, Salesforce
- CRM integration
- Teamwork and collaboration
- Multitasking Abilities
- Problem-solving abilities
- Organizational skills
- Excellent communication
- Lead nurturing
- Campaign management
Certification
- Project Management Professional (PMP) – License 1366415 - Project Management Institute 2010
Timeline
Paralegal & CRM Specialist
Purnell, McKennett & Menke
03.2025 - 04.2026
Founder & Team Lead
Prince William County Election Citizen Group
12.2021 - 12.2024
CRM Coordinator & Trainer
Republican Party Of Virginia Youngkin Campaign
02.2021 - 11.2021
CRM Manager
Edify Property Solutions
01.2016 - 01.2021
BA - Economics
University of Connecticut
Philip N. Truluck Center - Leadership Development
Heritage Academy