Elizabeth Bond
Englewood,CO
Summary
Highly motivated worker with high standards! Working towards exceptional results for myself, employer/colleagues and guests. I enjoy working in the hospitality industry and serving the public to the best of my ability. Experienced in high volume establishments as well as slower paced, technical roles. From 5 diamond hotels to local brick and mortar. Every job is different, and every customer interaction is unique!
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender/Server
Hilton Garden Inn Denver
2023.02 - 2023.09
- Serve food and beverages promptly with focused attention to customer needs.
- Perform opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Prepare custom drink orders by accurately measuring and mixing house ingredients.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Maintain clean and organized dining areas to uphold restaurant hygiene standards.
Spa Concierge
The Oxford Hotel Club & Spa
2022.08 - 2023.07
- Managed front desk by answering phones, scheduling appointments, greeting guests and providing tours to hotels guests and new members.
- Wash and polish glasses, keep beverage cooler upstairs stocked, and take inventory for drinks and supply closet.
- Maintain cleanliness of spa lounge, salon, lobby, dressing rooms, and gym areas.
- Serve spa and salon guests beverages such as tea, wine, champagne or bourbon.
- Performed clerical duties by compiling, sorting and filing daily transaction receipts and membership contracts.
- Set up lockers with robes and slippers to prepare guests for massages, facials, manicures and pedicures.
Barista/Cashier
Larder At Hotel Emma
2022.02 - 2022.06
- High volume drink crafting and serving food to hotel guests, Pearl residents and local clientele.
- Responsible for taking drink orders, preparing cold brew, brew pots of coffee regularly, fulfill tea and latte orders, and cook/serve food orders from seasonal menu.
- Operated cash register for cash and credit card transactions.
- Opening/closing duties and cleaning responsibilities
- Restocking grocery area and back stock before exiting each shift. Organized shelves, racks and bins for optimal appearance.
Yoga Teacher
House Of Rhythom
2019.11 - 2022.06
- Curated hour-long vinyasa, hatha, and prenatal class sequences for students
- Classes are specially designed with focus on breath work, proper alignment, flexibility, and strength building
- Created/led special workshops and taught monthly classes offered by the studio (sound baths, black light flows, full moon offerings, etc.)
- Taught proper breathing techniques used during physical exertion.
- Chose appropriate music and chose different movements for each set of muscles, depending on participants' capabilities and limitations.
Studio Manager
Rhythom
2020.07 - 2021.02
- Implemented and developed operational standards, policies and procedures
- Led and directed team members on effective methods, operations and procedures
- Created weekly schedules based on predicted staffing needs, budgets and employee requests
- Identified operational process inefficiencies to recommend necessary improvements
- Conducted monthly meetings to create business plans to drive successful monthly business.
Sales Consultant
Digiboost
2017.11 - 2019.02
- Engaged in sales call activities to prospective customers, exploring and presenting solutions
- Engaged with prospective customers, building rapport and generating business
- Used solution selling skills and sales knowledge to prospect new business and close sales calls
- Scheduled appointments with prospective customers to discuss purchase options
- Used CRM and other sales tools to guide overall sales strategy.
Barista/Cashier
5 Points Local
2017.01 - 2017.12
- Crafted specialty drinks for customers. Calibrated and pulled espresso shots, also brewed fresh coffee for the restaurant.
- Prepared drink specials daily (brewed homemade teas recipes, prepped and juiced fresh fruits/vegetables, etc.)
- Took customers food and beverage orders. Processed cash, check and credit cards for customer purchases.
- Presented and explained drink menu, answering questions to educate customers.
Shift Leader
Urth Juice Bar
2014.05 - 2017.01
- Prepped fruits/vegetables, organized produce into drink recipes and juiced/bottled large batches of produce.
- Wrapped, labeled, and dated food items for sale.
- Held team members accountable during shift by effectively coaching to improve performance.
- Trained new employees and helped team members achieve daily targets.
- Utilized cash register or POS system to receive and process payments.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Some College (No Degree) -
San Antonio College
San Antonio, TXHigh School Diploma -
Clark High School
San Antonio, TX05.2010
Skills
- Product and Service Knowledge
- Dining Customer Service
- Food Preparation and Safety
- Customer Service
- High-Volume Dining
- Inventory Management
- Communication and Interpersonal Connection
Certification
- CPR & First Aid Certificate
- 200 Hour Hatha & Vinyasa Yoga Certification
- 85 Hour Prenatal Yoga Certification
- 50 Hour Restorative Yoga Certification
- 23 Hour Children's Yoga Certification
- Food Handlers Certificate
- TABC Certification
- TIPS Certification
References
Jenna Smith
General Manager
Hilton Garden Inn
Jenna.Smith@hilton.com
303-379-0908
Miriam Huntley
Spa Director
Oxford Club & Spa
miriam.huntley@oxfordclubspa.com
303-628-5435
Lando Morales
Studio Owner
House of Rhythom
lando77@houseofom.fit
210-286-4453
Timeline
Bartender/Server
Hilton Garden Inn Denver
2023.02 - 2023.09
Spa Concierge
The Oxford Hotel Club & Spa
2022.08 - 2023.07
Barista/Cashier
Larder At Hotel Emma
2022.02 - 2022.06
Studio Manager
Rhythom
2020.07 - 2021.02
Yoga Teacher
House Of Rhythom
2019.11 - 2022.06
Sales Consultant
Digiboost
2017.11 - 2019.02
Barista/Cashier
5 Points Local
2017.01 - 2017.12
Shift Leader
Urth Juice Bar
2014.05 - 2017.01
Some College (No Degree) -
San Antonio College
High School Diploma -
Clark High School
- CPR & First Aid Certificate
- 200 Hour Hatha & Vinyasa Yoga Certification
- 85 Hour Prenatal Yoga Certification
- 50 Hour Restorative Yoga Certification
- 23 Hour Children's Yoga Certification
- Food Handlers Certificate
- TABC Certification
- TIPS Certification
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