Luis Alfaro Vazquez
Santa Barbara,CA
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Motivated individual with experience in customer service and sales. Strong interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Saint Remy's
11.2023 - Current
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Server
Arnoldis Cafe
08.2023 - 11.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Sales Representative
JC's Contracting
07.2021 - 08.2023
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Organized sales paperwork, presented proposals and finalized contracts.
Server
The Palace Grill
06.2019 - 06.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Education
High School Diploma -
Santa Barbara Senior High School
Santa Barbara, CA06.2017
Skills
- Sales Expertise
- Product Merchandising and Distribution
- Onsite Product Demonstrations
- Post-Sales Support
- Customer Relations
- Upselling Techniques
- Product and Service Knowledge
Hobbies
I grew up playing soccer all my life, I played competitively a majority of my life however, due to 3 acl surgeries I had to stop playing. I still play recreational in an indoor an outdoor soccer league for fun and enjoy the peace it brings me. I love to go to the gym anywhere between 4-6 days a week. It keeps me in shape and helps me both mentally and physically. I enjoy being outdoors, going on runs and catching up with family and friends. A goal of mine is to explore the mountains more and eventually start camping and getting more in touch with mother nature and all she has to offer.
Timeline
Bartender/Server
Saint Remy's
11.2023 - Current
Server
Arnoldis Cafe
08.2023 - 11.2023
Sales Representative
JC's Contracting
07.2021 - 08.2023
Server
The Palace Grill
06.2019 - 06.2021
High School Diploma -
Santa Barbara Senior High School
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