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ELIZABETH BONDY
Thousand Oaks,CA
Work Preference
Summary
High-performing Pharmacy Operations Specialist with almost 20 years of industry expertise across retail and managed care insurance sectors. Proven track record of independently managing complex pharmacy data pipelines, executing system validations, and resolving data anomalies to drive operational efficiency. Adept at transforming clinical requirements into technical execution without the need for cross-functional oversight, combining deep subject matter expertise with a focus on data integrity and root-cause resolution
Overview
18
18
years of professional experience
4
4
EMPLOYER AWARD RECOGNITION
Work History
Project Manager III
Centene Corporation
Remote, CA
03.2025 - Current
- Executed high-impact departmental initiatives by aligning clinical requirements with operational timelines to consistently meet strategic business objectives
- Governs external vendor deliverables and data requirements to ensure system alignment with core business strategies and pharmacy quality metrics
- Performs deep-dive data analysis and anomaly detection to resolve complex discrepancies, ensuring high data integrity for strategic business decisions
- Owns end-to-end requirement gathering, system validation, and execution blueprints for critical pharmacy operational changes
- Collaborates with diverse functional areas to synthesize business requirements and ensure cross-departmental alignment on operational targets
- Manages complex pharmacy vendor integrations and monitors ongoing operational data pipelines supporting Clinical and Quality initiatives
- Served as the clinical and operational subject matter expert bridging the gap between Pharmacy Operations, IT development, and external partners
- Spearheaded day-to-day pharmacy data auditing, systemic issue tracking, and rapid root-cause resolution
Program Manager II
Centene
Remote, CA
03.2024 - Current
- Coordinate with internal teams to define essential data requisites for vendor and intra-team file transfers
- Enhance project visibility with regular status updates, leading to increased stakeholder engagement
- Develop strategic plans, setting clear objectives and achievable milestones for the team
- Collect and analyze a variety of complex data information
- Manage multiple high-impact projects with cross-functional teams, ensuring timely delivery and alignment with organizational goals through data driven decision making
- Provide real-time data monitoring through enhanced dashboard and reporting tool implementation
- Lead the integration of data collection processes into current reporting frameworks to improve accuracy and compliance
Project Manager I, Clinical Programs
Centene
Remote, CA
03.2022 - 03.2024
- Planned, designed, and scheduled phases for team projects; Provided detailed project status updates to stakeholders and executive management
- Drove coordination with cross-functional teams to resolve project issues and mitigate risks
- Administered functional and technical knowledge across multiple business and technical areas, consistently producing deliverables ahead of deadlines
- Conducted deep-dive analysis of program data to identify trends, risks, and opportunities for process improvements
- Provided regular data driven updates to stakeholders, translating complex datasets into actionable insights for decision making
Pharmacy Technician, Clinical Operations
Centene
Woodland Hills, CA
07.2018 - 04.2022
- Execution of Drug Utilization Review (DUR) initiatives via meeting preparation, data analysis, and letter initiatives
- Coordinated with managers to help facilitate user access and system training for new hires and existing employees
- Spearheaded quality improvement projects for over 100+ Medicare, Medicaid and Marketplace health plans
- Compared data against quality, integrity and accuracy. Identified faults and reported findings to be remedied
- Led SGLT2 program for Pharmacy Clinical Programs, building comprehensive reporting materials for health plans to track patient outcomes and program effectiveness
- Utilized data analytics to monitor clinical programs providing actionable insights to health plans and improving patient care outcomes
Pharmacy Integration Trainer
Albertsons Pharmacy
Remote
08.2015 - 07.2018
- Executed a three-year training project, overseeing all phases of the project life cycle for the implementation of new pharmacy software
- Educated pharmacy staff on prescription claim resolution
- Achieved high staff morale and retention through effective communication, prompt problem resolution, and proactive supervisory practices
- Prepared post-event evaluations, compiled results, and recommended changes for future events
- Utilized data analytics to assess training effectiveness, identifying gaps and refining processes to meet staff needs
- Collaborated with cross-functional teams to ensure seamless data migration during software transitions, minimizing disruptions to pharmacy operations
Education
Bachelor of Science - Business Administration
University of Phoenix
Tempe, AZ05-2025
Skills
- Data Integrity & Analytics: Advanced Excel data modeling, data pipeline tracking, and dashboard creation to monitor pharmacy metrics
- Root-Cause Analysis & Troubleshooting: Deep-dive anomaly detection, data discrepancy resolution, and systemic problem-solving within complex operational environments
- Pharmacy Systems & Informatics: End-to-end oversight of pharmacy vendor integrations, operational data flows, and clinical software applications
- Managed Care & Claims Logic: Comprehensive understanding of health insurance operations, formulary configurations, and pharmacy benefit billing systems
- Process Mapping & Workflow Optimization: Utilizing MS Visio and Smartsheet to design workflow diagrams, establish quality standards, and create technical documentation
- Productivity & Collaboration Tools: Advanced proficiency in corporate communication and file management systems including MS Teams, SharePoint, OneNote, and Outlook
Accomplishments
- Winner of the 2023 "Pinnacle Employee of the Year". "Beth is constantly assisting and leading many adhoc projects on top of her workload as leaders recognize her ability to balance competing priorities in a reliable and efficient manner."
- Named employee of the month three times with Albertsons within a 4-year period.
Certification
- Google AI Professional Certificate
- Grow with Google Data Analytics' Course Certificate
- PTCB National Certified Pharmacy Technician
- CA Board of Pharmacy License- Pharmacy Technician
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The Difference Between Try and Triumph Is a Little Umph"
Marvin Phillips
Timeline
Project Manager III
Centene Corporation
03.2025 - Current
Program Manager II
Centene
03.2024 - Current
Project Manager I, Clinical Programs
Centene
03.2022 - 03.2024
Pharmacy Technician, Clinical Operations
Centene
07.2018 - 04.2022
Pharmacy Integration Trainer
Albertsons Pharmacy
08.2015 - 07.2018
Bachelor of Science - Business Administration
University of Phoenix