Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Bowen

Kennewick,WA

Summary

Detailed oriented and efficient Billing Specialist. Experience in managing billing processes and ensuring accurate invoicing and maintaining comprehensive financial records. Proficient in various accounting software. Adept at resolving billing discrepancies, improving billing procedures and providing excellent customer service.

Overview

24
24
years of professional experience

Work History

Billing Specialist

Health First Urgent Care
Pasco, WA
06.2023 - Current
  • Reconciled daily cash receipts with total deposits on bank statement.
  • Maintained accurate records of collections, adjustments and denials in the system.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Processed credit card transactions through Point-of-Sale terminals or online systems.
  • Resolved discrepancies between customers' remittances and invoices received.
  • Developed financial reports detailing accounts receivable aging status.
  • Answered customer inquiries regarding billings, payments, account status.

Bus Driver

Kennewick School District
01.2016 - 08.2023
  • Conducted pre-trip inspections of bus for safe operation.
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Received excellent customer reviews for friendly, punctual transport services.

Sterile Technician

Trios Health Southridge Hospital
01.2014 - 01.2016
  • Ordered and restocked supplies for decontamination and surgical areas.
  • Developed and maintained medical equipment databases.
  • Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
  • Monitored inventory levels to keep all medical equipment properly stocked.
  • Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
  • Tested sterilization equipment by performing regular checks and maintenance to keep instruments in working order.
  • Identified parameters and sterilization method required for each item to be sterilized.
  • Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
  • Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
  • Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
  • Created and implemented medical equipment training programs.
  • Liaised between medical staff and medical equipment vendors.
  • Recorded biologicals and test results.

Cosmetologist/Manager

Regis Salon INC
Kennewick, WA
03.2000 - 06.2006


  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Processed payments, entering sales in register for prompt customer service.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Trained salon staff in traditional and innovative haircutting techniques and salon management.
  • Increased revenue through effective customer service and inventory management.
  • Demonstrated high level of customer service to increase retention and satisfaction.

Education

AA - Business Administration And Management

Columbia Basin College
Pasco, WA
06.2024

School District Certified Sterile Processing Technician, CPSPD- Certified Technician Sterile Processing and Distribution Technician, California -

Pacific International College
Hayward, Ca

Claire’s Beauty College
Pasco, WA

Skills

  • Invoice Processing
  • Payment posting
  • Organization skills
  • Adaptability
  • Multitasking
  • Problem solving
  • Bilingual
  • Medical billing and collections

Languages

English
Native language
Spanish
Upper Intermediate (B2)
B2

Timeline

Billing Specialist

Health First Urgent Care
06.2023 - Current

Bus Driver

Kennewick School District
01.2016 - 08.2023

Sterile Technician

Trios Health Southridge Hospital
01.2014 - 01.2016

Cosmetologist/Manager

Regis Salon INC
03.2000 - 06.2006

AA - Business Administration And Management

Columbia Basin College

School District Certified Sterile Processing Technician, CPSPD- Certified Technician Sterile Processing and Distribution Technician, California -

Pacific International College

Claire’s Beauty College

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Elizabeth Bowen