Results-driven professional known for strong client relationship building and organizational skills. Experienced in managing high-value accounts and exceeding sales targets through strategic selling and exceptional customer service.
Overview
8
8
years of professional experience
Work History
Account Executive
Four Hands
Austin, TX
03.2021 - 05.2025
Developed and maintained lasting client relationships through effective communication and quick response, resulting in long term loyalty and an expanded client base.
Successfully managed a substantial portfolio of high-value accounts, maintaining focus on customer satisfaction and continued growth.
Delivered tailored presentations and proposals to meet client needs effectively.
Collaborated with cross-functional teams to enhance product offerings and customer satisfaction.
Leveraged CRM systems to track interactions and optimize client engagement strategies.
Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
Delivered compelling product demonstrations, clearly articulating features and benefits tailored to each prospect's business needs.
Facilitated resolution of client issues by acting as liaison between customer service and technical teams.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Project Manager/Assistant Designer
Particular Home Design
Buda, TX
08.2020 - 03.2021
Collaborated with the lead designer during project planning sessions to align design objectives with client expectations.
Coordinated communication between vendors and clients to ensure timely delivery of project milestones.
Utilized project management software for streamlined communication and documentation; such as offering design options, presenting deadlines, and paying of invoices.
Developed and maintained project schedules, ensuring adherence to timelines and budgets.
Monitored project progress, identifying risks and proposing mitigation strategies proactively.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Assistant General Manager
Dai Due Taqueria
Austin, TX
06.2017 - 03.2020
Oversaw daily operations, ensuring team efficiency and high service standards.
Developed training programs to enhance staff performance and customer engagement.
Collaborated with both the executive team and marketing team on strategic planning initiatives to increase profitability.
Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Managed team schedule with eye for coverage needs and individual strengths.
Responsible for the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
Education
Associate of Arts - Musical Theatre/Vocal Performance
The American Musical And Dramatic Academy
New York
Skills
Client relationship building
Account management
Pipeline management
Written and verbal communication
Territory management
Sales quota achievement
Strategic selling
Teamwork and collaboration
Organizational skills
Multitasking Abilities
Adaptability and flexibility
Team building
Timeline
Account Executive
Four Hands
03.2021 - 05.2025
Project Manager/Assistant Designer
Particular Home Design
08.2020 - 03.2021
Assistant General Manager
Dai Due Taqueria
06.2017 - 03.2020
Associate of Arts - Musical Theatre/Vocal Performance