ELIZABETH BUCKMAN
Swansea,IL
Summary
Well-versed Assistant Manager in customer service, sales and leadership. Committed to fully insuring any and all sales goals, as well as business plans, are exceeded/met.
Demonstrated success by beating corporate averages, and given 3 promotions within current career.
Overview
4
4
years of professional experience
Work History
Assistant Branch Manager
Enterprise Rent-A-Car
08.2021 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Assisted with leading monthly team meetings focusing on progress updates, goal-setting sessions, best practices sharing and collaborative problemsolving.
- Coached and developed branch staff by offering constructive feedback and sales training opportunities.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Marketed to new and potential accounts locally to increase business growth and revenue.
Secretary
Jack And Jill Day Care Center
05.2020 - 08.2020
- Organized activities, events, and advertisement designs.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained accurate billing and invoicing records.
- Increased parent satisfaction by addressing concerns promptly.
Education
Bachelor of Science - Major: Marketing Minor: Sales
The University of Alabama
Tuscaloosa, AL05.2021
Skills
- Leadership
- Sales
- Employee Development
- Marketing
- Customer Service
- Collaboration
- Problem Solving
- Management
- Teamwork
Accomplishments
- Top 10 Management Trainee 3 months in a row
- Grew Branch fleet by 30% while maintaining a top customer service branch in the St. Louis group.
Timeline
Assistant Branch Manager
Enterprise Rent-A-Car
08.2021 - Current
Secretary
Jack And Jill Day Care Center
05.2020 - 08.2020
Bachelor of Science - Major: Marketing Minor: Sales
The University of Alabama
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