Elizabeth Burgess

• Optimized scheduling and payroll
• Assisted store manager in implementation of corporate metrics in order to ensure compliance with company policies
• Supported store manager in analyzing store performance metrics in order to maximize sales
• Participated in employee recruitment and retention to maximize resources and develop a team centric culture
• Worked with management and sales team to address internal challenges and find positive resolutions
• Managed stock and inventory levels under the direction of the store manager
• Responsible for ordering store supplies as needed
• Used retail merchandise training to create market driven displays helping to increase sales
• Responsible for balancing register and safe funds accurately
• Worked with store manager to identify employee committing theft and removing the employee from employment

• Assist with facilitating the final stages of transactions mortgage, real estate, or corporate etc., by ensuring regulatory compliance, preparing closing documentation, and coordinating with stakeholders for Angie Marie Robinson
• REALTOR

• Responsible for individual sales and marketing for my Real Estate business.
• Building relationships and establishing clients.
• Promoting brokerage brand streamlining brand and self-branding in all sales and marketing materials.
• Networking and connecting trade professionals.
• Coordinating inspections, mortgage loan requirements, and Escrow Closing.
• Ensuring contract compliance.
• Communicating laws and details of contracts for sales and purchases of homes and land.
• Licensed Realtor in the State of Virginia. Continuing Education requirements fulfillment.
• Providing after sale client retention and establishing relationships for referral clients.
• Use of CRM to maintain records and promotional marketing, trends and valuation data.

• Top Producer in the Oceanfront office. Responsible for team marketing and networking to gain confidence and build relationships within the Residential Real Estate market.
• On the GOLD team was part of the Chairman's Circle for the company in 2011.
• Responsible for individual sales and marketing for my Real Estate business.
• Building relationships and establishing clients.
• Promoting brokerage brand streamlining brand and self-branding in all sales and marketing materials.
• Networking and connecting trade professionals.
• Coordinating inspections, mortgage loan requirements, and Escrow Closing.
• Ensuring contract compliance.
• Communicating laws and details of contracts for sales and purchases of homes and land.
• Licensed Realtor in the State of Virginia. Continuing Education requirements fulfillment.
• Providing after sale client retention and establishing relationships for referral clients.
• Use of CRM to maintain records and promotional marketing, trends and valuation data.
• REALTOR

• Closing on real estate transactions, purchases, sales and refinances in and around the region.

• Registered and provided orientation for new agents, assisted team leader with recruiting. Coordinated events and marketing materials. Managed the team leaders’ schedule and provided administrative assistance.
• Responsible for individual sales and marketing for my Real Estate business.
• Building relationships and establishing clients.
• Promoting brokerage brand streamlining brand and self-branding in all sales and marketing materials.
• Networking and connecting trade professionals.
• Coordinating inspections, mortgage loan requirements, and Escrow Closing.
• Ensuring contract compliance.
• Communicating laws and details of contracts for sales and purchases of homes and land.
• Licensed Realtor in the State of Virginia. Continuing Education requirements fulfillment.
• Providing after sale client retention and establishing relationships for referral clients.
• Use of CRM to maintain records and promotional marketing, trends and valuation data.

• Prepared and compiled all documents necessary to perform real estate settlement services. Performed the duties of a Notary Public.

• Prepared, executed and recorded home, land and new construction mortgages and deeds; Compiled all documents necessary to provide a clear title for new or current property owners; Verified funds availability from wire transfers, and deposited clients' and lenders' monies; Performed duties of a Notary Public.
• Recipient of the STAR award for excellent customer service above and beyond.
• Notary Public

• Recorded documents as a Deputy Circuit Court Clerk. The Greene County Circuit Court (Sixteenth Judicial Circuit of Virginia) is the highest local court in the county.

Recorded a wide range of legal documents, including but not limited to: Criminal, Civil, Juvenile, Chancery and Domestic Relations law cases

• Arrest records, judgments, bankruptcies, DUIs/DWIs, felonies, warrants, liens, and sex offense records
• Performed duties related to public officials “oath of office” and sheriff’s deputies swearing in oaths
• Assisting public that visited the Court for information, services and documentation needs
• Signed documents as true signatures similar to a notary public as a deputy clerk
• Issued and recorded marriage, concealed weapon, hunting and fishing licenses
• Received payment from public for services, fines, restitution and licenses using the Supreme Court’s Register

• Conducted corporate travel sales: delivered sales presentations, implemented new accounts, and built professional relationships over the long term.
• Consulted with clients to capture opportunities for cost savings and interface with travel agents to ensure delivery of consistent, quality customer service.

• Optimized scheduling and payroll
• Assisted store manager in implementation of corporate metrics in order to ensure compliance with company policies
• Supported store manager in analyzing store performance metrics in order to maximize sales
• Participated in employee recruitment and retention to maximize resources and develop a team centric culture
• Worked with management and sales team to address internal challenges and find positive resolutions
• Managed stock and inventory levels under the direction of the store manager
• Responsible for ordering store supplies as needed
• Used retail merchandise training to create market driven displays helping to increase sales
• Responsible for balancing register and safe funds accurately
• Worked with store manager to identify employee committing theft and removing the employee from employment

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions, and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Learned and adapted quickly to new technology and software applications.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Paid attention to detail while completing assignments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Worked flexible hours across night, weekend, and holiday shifts.
• Passionate about learning and committed to continual improvement.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Instructed students in the fundamentals of the travel industry preparing students for employment. Responsible for students procuring the necessary basics such as domestic airport codes, Apollo Reservation System, types of positions available throughout the industry and their fundamentals. Provided real world examples of servicing customers with job performance expectations. Customer satisfaction and service performance topics were also an integral part of the curriculum.