Elizabeth Caballero
Los Angeles,CA
Summary
Motivated and optimistic individual seeking a position in customer service. I am an organized and fast paced worker and I am eager to learn new things and take on new challenges.
Overview
14
14
years of professional experience
Work History
Program Manager
AVC Corporation
Los Dominguez, CA
02.2013 - Current
- Maximize productivity by setting clear expectations and proactively communicating project status, issues and risks to internal stakeholders and top management.
- Draft and distribute project objectives and tasks to the solutions team.
- Negotiate successfully with clients, staff and outside vendors.
- Nurture relationships with project sponsors as well as business and IT executives.
- Craft and disseminate a clear vision by linking projects to the company's objectives and results.
- Described product to customers and accurately explained details and care of merchandise.
Sales Associate
BCBG
Commerce, CA
11.2012 - 01.2013
- Worked during peak seasons to assist large volume of customers.
- Acted as fitting room attendant.
- Prevented shoplifting and promoted all sales to customers.
Purchase/inventory control
American International Industries
Los Angeles, CA
07.2012 - 02.2013
- Purchaser/inventory control Excelled under pressure in emergency situations while providing exceptional customer service via telephone, email, and in person.
- Submitted company reports in a timely manner.
- Maintained accurate inventory control.
- Interacted with different companies face-to-face to buy product Attracting potential customers by answering product questions Maintaining customer rapport Resolving customer complaints Billing/Invoicing Enter transactions to the warehouse system.
- Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Education
Paralegal Program Certificate - undefined
ICDC College Parkridge High School
Current
Skills
- Creative problem solver
- Exceptional communication skills
- Knowledgeable of Excel , Word, Access
- Operate general office machines
- Quick learner
- Strong client relations
- Excellent customer service
- Tracking shipments for customers
- "Can do” attitude
- Shipping and receiving professional
- Multi-line phone talent
- bilingual spanish and english
- Processing orders
- International sales support
Timeline
Program Manager
AVC Corporation
02.2013 - Current
Sales Associate
BCBG
11.2012 - 01.2013
Purchase/inventory control
American International Industries
07.2012 - 02.2013
Paralegal Program Certificate - undefined
ICDC College Parkridge High School