Elizabeth Califf
Fredericksburg,VA
Summary
Dedicated Account Manager with experience in cultivating strong client relationships and driving business growth. Adept at collaborating with cross-functional teams to deliver exceptional service and resolve client issues promptly. Possess strong communication, negotiation, and organizational skills.
Overview
10
10
years of professional experience
Work History
Account Manager
Productive
08.2022 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly
- Managed a diverse portfolio of accounts, ensuring timely communication and effective physical security solutions
- Collaborated with operations team to ensure a smooth hand off between sales and operations processes
- Identify key markets and engage new opportunities through prospecting and networking
Patient Care Representative
The Dermatology Center
07.2020 - 08.2022
- Streamlined appointment scheduling for better time management, resulting in decreased wait times and increased patient satisfaction.
- Maintained accurate patient records to support effective diagnoses and proper treatments for each individual case.
- Demonstrated exceptional organizational skills by managing multiple tasks simultaneously while prioritizing urgent matters effectively in a fast-paced setting.
Operations Manager
Talbots
10.2014 - 07.2020
- Maintained visual standards and implement processes to ensure ease of shopping for customers and associates, both in home store and other stores when necessary
- Aid store manager in hiring and scheduling for proper coverage during key store hours
- Developed strong relationships with clients and enhanced overall shopping experience
Call Center Representative
The University Of Alabama Alumni Association
01.2014 - 05.2014
- Made calls to prospective donors on behalf of the University of Alabama Alumni Association
- Processed payments for donations and memberships
- Collaborated with team members to share best practices and improve overall team performance in meeting targets
Education
Human Environmental Sciences
The University of Alabama
Tuscaloosa, ALSkills
- Account development
- Advertising
- Business Development
- Client Relationship Management
- Account Management
- Vendor Relations
- Schedule Management
- Customer Relationships
Timeline
Account Manager
Productive
08.2022 - Current
Patient Care Representative
The Dermatology Center
07.2020 - 08.2022
Operations Manager
Talbots
10.2014 - 07.2020
Call Center Representative
The University Of Alabama Alumni Association
01.2014 - 05.2014
Human Environmental Sciences
The University of Alabama
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