Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Elizabeth Chicka

Madison

Summary

Experienced professional with a strong background in high-pressure service environments. Proven ability to take accurate orders, enhance customer satisfaction, and contribute to team success. Efficient in clearing and resetting tables, restocking supplies, and addressing unexpected challenges.

Overview

10
10
years of professional experience

Work History

Waitress

Eagle Waters Resort and Supper Club
Eagle River
05.2025 - 08.2025
  • Delivered attentive and friendly customer service in fast-paced restaurant during busy summer season, enhancing guest satisfaction and positive dining experiences.
  • Managed tables efficiently, ensuring timely order taking and delivery by taking precise orders and fulfilling special requests while engaging in personable interactions.
  • Processed payments accurately using POS, contributing to smooth transaction flow.

Artisan→Shift Lead

Naturista Monarch
Saint Germain
06.2023 - 08.2025
  • Executed and managed preparation and service of diverse drink and ice cream orders for customers while utilizing POS system during high-traffic summer season, ensuring speed, accuracy, and quality under pressure.
  • Trained and mentored new employees, fostering a positive, team-oriented work environment and promoting a culture of professionalism, efficiency, and customer-focused service.
  • Produced handcrafted cocktail infusion jars for the company's online retail business, following detailed recipes and ensuring consistency in product presentation and packaging.

Founder/Operator of Kayak and Paddleboard Rentals

Hiller Vacation Homes
Saint Germain
06.2015 - 08.2025
  • Founded and operated a seasonal watercraft rental business, specializing in non-motorized equipment such as kayaks, paddleboards, and canoes for vacationers and cabin renters.
  • Coordinated rental schedules and customer service, organizing delivery and retrieval based on customer itineraries, location access, and equipment availability, optimizing efficiency and satisfaction.
  • Managed logistics and transportation, ensuring timely and efficient delivery and pickup of rental units to various lakefront properties and cabins.

Education

Madison, WI - Accounting

University of Wisconsin-Madison
Madison, WI

Skills

  • Table management
  • Customer service
  • Order accuracy
  • POS system operation
  • Menu knowledge
  • Customer relationship management
  • Cash handling
  • Multitasking
  • Time Management
  • Flexible availability

Accomplishments

  • Skills USA Entrepreneurship State Winner
    Awarded 1st place in the State-Level Entrepreneurship Competition, recognized for outstanding business concept, execution, and innovation — evaluated by judges from academia and industry.
  • Top of Class Northland Pines High School

Timeline

Waitress

Eagle Waters Resort and Supper Club
05.2025 - 08.2025

Artisan→Shift Lead

Naturista Monarch
06.2023 - 08.2025

Founder/Operator of Kayak and Paddleboard Rentals

Hiller Vacation Homes
06.2015 - 08.2025

Madison, WI - Accounting

University of Wisconsin-Madison
Elizabeth Chicka