Elizabeth Chittenden
Farmers Branch,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Cash and Trade Lockbox Operator
CitiGroup
09.2021 - Current
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
- Prepared reports and technical documentation of day-to-day production processes.
Government Document Processor
Adecco / JP Morgan
11.2019 - 05.2021
- Maintained document control system and updated work instructions, procedures and associated databases.
- Provided assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Identified areas of weakness and recommended or implemented process improvements.
- Consistently exceeded quality standards
Data Processor
Lereta Tax Service
04.2018 - 08.2018
- Procured tax status while resolving inconsistencies for various accounts.
- Assisted the payment team in preventing foreclosures by verifying delinquencies on specified accounts.
- Updated tax and borrower data into our system.
Robotics Technician
Amazon
05.2017 - 11.2017
- Proactively addressed issues by remotely monitoring station and floor activity.
- Troubleshot malfunctions of the robotics equipment.
- Maintained optimal workflow of merchandise by prioritizing urgency of repairs.
Store Fulfillment Team Member
Target
11.2016 - 04.2017
- Pulled merchandise from the backroom to restock the floor.
- Packed and shipped merchandise to fulfill online orders.
- Worked quickly and accurately to meet deadlines while correcting inventory counts as needed.
Underwriting Auditor
George Mason Mortgage, LLC
01.2013 - 05.2016
- Contributed to the successful purchase of loans by accurately reviewing and accurately obtaining corrections to title polices and security Instruments.
- Followed established auditing processes to meet internal and regulatory requirements.
- Communicated with auditees staff to obtain necessary information for audits.
- Audited mortgage loans for compliance with FNMA, FHMLC, FHA, VA, investor, and company guidelines; to include reviewing income, assets, tax returns, appraisals, and AUS findings.
Education
A.A.S. Culinary Arts -
The Art Institute
Tucson, AZBiology -
The University of Arizona
Tucson, AZ10.2006
Skills
- Product Knowledge
- Quality Control
- Process Optimization
- Operational Efficiency Improvement
Timeline
Cash and Trade Lockbox Operator
CitiGroup
09.2021 - Current
Government Document Processor
Adecco / JP Morgan
11.2019 - 05.2021
Data Processor
Lereta Tax Service
04.2018 - 08.2018
Robotics Technician
Amazon
05.2017 - 11.2017
Store Fulfillment Team Member
Target
11.2016 - 04.2017
Underwriting Auditor
George Mason Mortgage, LLC
01.2013 - 05.2016
A.A.S. Culinary Arts -
The Art Institute
Biology -
The University of Arizona
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