Elizabeth Clark
Shermans Dale,PA
Summary
Dynamic Procedure Scheduling Coordinator at Jackson Siegelbaum Gastroenterology with a strong work ethic and expertise in EMR systems. Proven ability to enhance patient satisfaction through effective communication and optimized scheduling, significantly reducing wait times. A reliable team player committed to delivering compassionate care and fostering collaboration among healthcare professionals.
Overview
14
14
years of professional experience
Work History
Procedure Scheduling Coordinator
Jackson Siegelbaum Gastroenterology
11.2022 - Current
- Coordinated patient scheduling to optimize appointment availability and minimize wait times.
- Managed communication between patients and healthcare providers to ensure clear understanding of appointments.
- Collaborated with medical personnel to ensure accurate documentation of patient appointments and follow-ups.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Cosmetologist
Spring Creek Nursing & Rehab Center
06.2018 - 12.2020
- Provided personalized skincare consultations to residents, enhancing overall well-being and satisfaction.
- Executed hair styling and grooming services, ensuring high standards of hygiene and safety.
- Developed customized treatment plans based on individual resident needs and preferences.
- Collaborated with nursing staff to ensure comprehensive care for residents' grooming needs.
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Medical Assistant
Holy Spirit Endocrinology
09.2011 - 09.2014
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow.
- Managed patient records using electronic health record systems, maintaining accuracy and confidentiality.
- Coordinated patient appointments and follow-ups, optimizing scheduling for provider availability.
- Educated patients on treatment plans and medication management, enhancing understanding of care protocols.
- Conducted vital sign assessments and basic lab tests, supporting clinical decision-making processes.
- Trained new staff on clinic procedures and best practices, fostering a collaborative work environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
High School Diploma -
Susquenita High School
Duncannon, PACertificate of Completion For Medical Assisting -
Kaplan Career Institute
HarrisburgCosmetology License -
Shears
Carlisle, PaSkills
- Strong work ethic
- Data entry
- Verbal and written communication
- Teamwork and collaboration
- Effective multitasking
- Telephone etiquette
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Compassionate
- Reliable team player
- Professionalism and ethics
Timeline
Procedure Scheduling Coordinator
Jackson Siegelbaum Gastroenterology
11.2022 - Current
Cosmetologist
Spring Creek Nursing & Rehab Center
06.2018 - 12.2020
Medical Assistant
Holy Spirit Endocrinology
09.2011 - 09.2014
High School Diploma -
Susquenita High School
Certificate of Completion For Medical Assisting -
Kaplan Career Institute
Cosmetology License -
Shears