Elizabeth Clyde
Panama City,FL
Summary
Dedicated property management professional candidate eager to leverage knowledge in compliance within the property management industry. Skilled in following directions, team collaboration, and possesses extensive administrative skills with an ability to communicate with tact and professionalism.
Overview
9
9
years of professional experience
Work History
Assistant Community Manager
Royal American Management
Panama City, FL
02.2023 - Current
- Experience with HUD and LIHTC program policy and procedure along with extensive onsite pre-auditing preparation, which took place at Hilltop Pointe, Springfield Crossings, and Pana Villa apartments to ensure accuracy of resident and property information.
- Reflected superior oral and written communication skills with current and prospective residents, while maintaining a professional attitude and responding to emails, telephone calls, and completing daily tasks with exceptional customer service skills.
- Delegated service requests within the One Site system while working with the maintenance team and management on proposed repair timelines using excellent written and verbal communication skills.
- Maintained knowledge of company procedure and policy through Grace Hill training and enhanced knowledge through internal collaboration with Community Manager.
RAMP Intern (Phase 1-4)
Royal American Management
Panama City, FL
11.2022 - 03.2023
- Successfully completed over 150 property management professional hours remotely with limited supervision with a focus on fair housing, financial management, resident retention, property management, and staffing during Phase 1-2 of the RAMP Program.
- Performed Move-In/Move-Out inspections while learning One Site service requests process and procedures during Phase 3-4 of the RAMP program.
- Prioritized the completion of compliance training through Grace Hill and One Site during Phase 1-4 of the RAMP program.
- Gained extensive industry knowledge on the compliance programs mandated by the state, county, and federal level such as the LIHTC and HUD program.
Technology Consultant
Public Consulting Group
Atlanta, GA
09.2014 - 06.2018
- Remotely supported the largest account (Fulton County Schools) and provided 25% in person support at the FCS district office while maintaining professionalism and collaborating with remote developers to communicate any necessary updates in the system.
- Led online and in-person trainings on software builds and provided quality assurance testing for district administrators while training educators on how to operate the system.
- Attended RFP and RFQ seminars with an 85% acceptance rate on proposals applied for within the company assisted in successfully securing a Hawaii based account.
- Distributed information to the state district office with tact and professionalism concerning new builds, bug fixes, and crashes on a consistent basis.
Education
Bachelor of Arts - Psychology
Clark Atlanta University
Atlanta, GA05.2012
Bachelor of Arts - Global Communications Elective Course
University of New Haven
Paris, France05.2010
Skills
- One Site Trained
- Exceptional Clerical and Administrative Skills
- MS Office Suite Proficient
- Basic Spanish
- Intermediate French
Affiliations
Rotary Club of West End Member
- Rotary International
Timeline
Assistant Community Manager
Royal American Management
02.2023 - Current
RAMP Intern (Phase 1-4)
Royal American Management
11.2022 - 03.2023
Technology Consultant
Public Consulting Group
09.2014 - 06.2018
Bachelor of Arts - Psychology
Clark Atlanta University
Bachelor of Arts - Global Communications Elective Course
University of New Haven