Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Elizabeth Coderch

Katy,TX

Overview

5
5
years of professional experience
1
1
Certification

Work History

Internet Sales Manager

John Eagle Acura
09.2021 - Current
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased sales and customer satisfaction through personalized servicing.
  • Kept detailed records of sales and contracts.
  • Updated company website with deals and product packages.
  • Trained sales staff on company procedures and salesmanship.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Built relationships with customers and community to establish long-term business growth.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Safety Coordinator

Safety Advantage
03.2021 - 08.2021
  • Trained new and current employees on ways to reduce incidents and eliminate hazards.
  • Investigated safety incidents and drafted reports detailing results.
  • Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
  • Made recommendations to company policies and overall culture to improve worker safety.
  • Created and implemented programs, policies and procedures designed to effectively reduce or eliminate injuries and hazards in workplace.
  • Responded to emergency situations in most efficient, effective ways possible.

Receptionist

Alcona Health Clinic
02.2019 - 06.2020
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Customer Service Representative

Applause
09.2018 - 12.2018
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Developed strong customer relationships to encourage repeat business.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Education

Some College (No Degree) -

Lone Star College System
Spring, TX

High School Diploma -

Endeavor High School
Houston, TX
05.2018

Skills

  • Contract Negotiation and Closing Tactics
  • Sales Strategies
  • Consultative Sales
  • Lead Generation
  • Prospecting Skills
  • Strategic Account Development and Management
  • Product and Service Knowledge
  • On-Site Product Demonstrations
  • Relationship Selling
  • Inside and Outside Sales
  • Sales Closing
  • Business Development
  • Negotiation Tactics
  • Problem-Solving
  • Time Management
  • Relationship Building
  • Inventory Management
  • Quote Generation
  • Corrective Actions
  • Advertising Campaigns
  • Social Media Management

Certification

  • Certified Safety Professional
  • Certified Hazardous Materials Manager

Languages

Spanish
Full Professional

Timeline

Internet Sales Manager

John Eagle Acura
09.2021 - Current

Safety Coordinator

Safety Advantage
03.2021 - 08.2021

Receptionist

Alcona Health Clinic
02.2019 - 06.2020

Customer Service Representative

Applause
09.2018 - 12.2018

Some College (No Degree) -

Lone Star College System

High School Diploma -

Endeavor High School

Similar Profiles

CREATE PROFILE
Elizabeth Coderch