Elizabeth Coffee
Elk River,MN
Summary
Knowledgeable & caring Pharmacy Tech of 10+ years. Hard working & proficient in assisting pharmacy team with patient's needs. I am able to prioritize work flow & get the task done in a timely manner. Excited to reenter the workforce & become a valuable contributor.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Mayo Clinic
11.2002 - 03.2010
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels.
- Consulted with insurance company representatives to complete claims processing, prior authorizations & other customer concerns.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Was in charge of operating automated medication dispensing cabinets for mail order processing.
- Provided exceptional customer service with a smile on my face and genuine concern for their health needs.
Pharmacy Technician
Target Pharmacy
06.2001 - 11.2002
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Pharmacy Technician
Walmart Pharmacy
02.1997 - 06.2001
- Process, count and label prescriptions in a timely manner.
- Process diabetic meds & supplies with correct diagnose codes through Medicare.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Maintained front end inventory levels via ad hoc ordering process
Education
High School Diploma -
Blaine High School
Blaine, MN06.1998
Skills
- Problem-solving skills
- Workflow Optimization
- Prescription Filling
- Punctual
- Reliability
Certification
- CPhT - Certified Pharmacy Technician - Working on reestablishing certification (Expected completion Summer 2024)
Licenses and Certifications
Minnesota Pharmacy Technician License: #752655
Timeline
Certified Pharmacy Technician
Mayo Clinic
11.2002 - 03.2010
Pharmacy Technician
Target Pharmacy
06.2001 - 11.2002
Pharmacy Technician
Walmart Pharmacy
02.1997 - 06.2001
High School Diploma -
Blaine High School
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