Elizabeth Cohen

Assisting customers maintain their items that they print on packaging.

Entering purchase orders

Creating graphic orders for new items

Updating customer information

Answering account/shipping/order related questions

Entering projects for new items customer wants to create

Handling customer complaints and resolving them

Working with sales to onboard new customers

Onboarding new and existing customers onto customer and graphics portals

Maintain open jobs in the system, and address any issues holding up a job

Maintain customer records

Customer communication via phone, email, in person

Cashing out customers winnings

maintain a drawer of $250k every shift

Assisting customers with any questions

Maintain current book of business and build onto it.

Generating and discussing quotes for customers

Adding new lines of business to current customers

Taking payments

Reconciling bank account

Licensed in all 4 lines of insurance

Cold call prospects

Create monthly sales goals and plan