Elizabeth Connor
Gilroy
Summary
Customer service and sales professional with experience in retail cash handling, inventory support, and order fulfillment. Builds rapport, resolves customer concerns, and maintains accurate transactions. Supports smooth store operations through reliable follow-through.
Overview
8
8
years of professional experience
Work History
Sales Associate
target
Gilroy, California
10.2024 - Current
- Guided guests in product selection and provided store navigation assistance.
- Aided customers in locating products, addressing inquiries, and offering tailored product recommendations.
- Greeted customers and provided exceptional customer service.
- Processed sales transactions at checkout and handled payment methods.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Resolved customer complaints effectively, ensuring satisfaction and maintaining service standards.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Provided accurate information about products, prices and services.
- Supported Target Drive Up and Order Pickup service.
- Conducted inventory checks to monitor stock levels and located products for guest requests.
- Restocked merchandise on sales floor and backroom shelves.
- Maintained clean displays and recovered aisles throughout shifts.
- Followed Target store policies and communicated with team members.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Educated new team members on customer service and sales techniques in cash register operation, stock procedures, and customer services.
- Used technology resources to assist customers in locating and selecting items.
Sous Chef
Loma Clara senior living
Morgan Hill, California
01.2019 - 10.2024
- Supervised kitchen line during service and coordinated daily meal production.
- Trained kitchen staff on food safety and senior living meal standards.
- Planned menus with dietary team for therapeutic and texture-modified diets.
- Coordinated meal adjustments with nursing staff to meet resident dietary needs.
- Prepared scratch-made meals for senior living residents following dietary guidelines.
- Ensured food preparation and presentation met high standards of quality and sanitation.
- Maintained clean kitchen spaces using sanitation and infection control procedures.
- Collaborated with Executive Chef to create innovative dishes for special events.
- Monitored inventory and ordered ingredients for consistent resident meal service.
- Trained kitchen workers on culinary techniques.
- Facilitated communication between kitchen and front-of-house staff to improve service flow.
- Conducted frequent line checks to keep food at proper temperatures in holding zones.
- Implemented waste reduction strategies to enhance kitchen efficiency.
- Created a positive work environment by encouraging teamwork among staff members.
- Assisted in menu development and recipe testing.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Complied with all health department regulations regarding proper food handling methods.
- Analyzed customer feedback to identify areas of improvement in service or product quality.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Prepared workstations with ingredients and tools to increase efficiency.
Education
High School Diploma -
Christopher High School
Gilroy, CA06-2016
Skills
- Point of sale operation
- Point of sale systems
- Cash handling
- Order fulfillment
- Inventory management
- Product merchandising
- Customer service
- Sales strategies
- Consultative selling
- Sales presentations
- Building rapport
- Needs assessment
- Sales coaching
- Customer engagement
- Communication skills
- Contact follow-up
- Multi-tasking strength
- Task prioritization
- Communication skills
- Policy and procedure adherence
- Problem solving
- Time management
- Problem solving
- Time management
- Policy and procedure adherence
Timeline
Sales Associate
target
10.2024 - Current
Sous Chef
Loma Clara senior living
01.2019 - 10.2024
High School Diploma -
Christopher High School