Elizabeth Corrigan
Port Charlotte,FL
Summary
Dynamic Medical Assistant with extensive experience at Millennium Physician Group, excelling in patient-focused care and clinical documentation. Proven ability to enhance patient satisfaction through compassionate communication and effective procedure assistance. Skilled in EMR/EHR systems and committed to maintaining HIPAA compliance, ensuring a safe and efficient clinical environment.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Medical Assistant
Millennium Physician Group
Englewood, FL
12.2010 - Current
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Through out my career with Millennium, I have held the title of Clinical coordinator and Associate Practice Manager.
Medical Assistant
Primary Care Specialists of Englewood
Englewood, FL
01.2008 - 11.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Customer Service Manager
Bed, Bath and Beyond
Port Charlotte, FL
11.2004 - 12.2008
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
Assistant Store Manager
Pier 1 Imports Inc
Port Charlotte
05.2000 - 10.2004
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
Associate Degree In Nursing - Nursing
Jersey College
Port Charlotte, FL12.2026
Associates Health Sciences - Health Sciences
Southern Technical School
Port Charlotte, FL09.2011
High School Diploma - General Studies
Tarpon Springs High School
Tarpon Springs, FL06.1995
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Reliable team player
- Procedure assistance
- Compassionate
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
Certification
BLSC
Timeline
Medical Assistant
Millennium Physician Group
12.2010 - Current
Medical Assistant
Primary Care Specialists of Englewood
01.2008 - 11.2010
Customer Service Manager
Bed, Bath and Beyond
11.2004 - 12.2008
Assistant Store Manager
Pier 1 Imports Inc
05.2000 - 10.2004
Associate Degree In Nursing - Nursing
Jersey College
Associates Health Sciences - Health Sciences
Southern Technical School
High School Diploma - General Studies
Tarpon Springs High School