Elizabeth Crowe
Oak Harbor,WA
Summary
Dependable customer service and cashier professional with experience handling food orders, payments, and guest concerns in busy environments. Skilled in conflict resolution, POS systems, and accurate ticketing. Focused on keeping service efficient, friendly, and organized.
Overview
6
6
years of professional experience
Work History
Cashier/Customer Service
Sonic
Aurora, Missouri
08.2022 - 02.2024
- Greeted Sonic Drive-In guests and entered food and drink orders with accuracy.
- Processed cash, card, and mobile payments through Sonic register systems.
- Delivered strong customer service through active listening and engagement, fostering positive interactions with patrons.
- Recommended Sonic menu items and limited-time promotions to enhance guest experience during service.
- Resolved guest concerns with calm, helpful service, enhancing customer satisfaction at Sonic.
- Shared order details with kitchen staff and fixed ticket errors.
- Restocked shelves with merchandise to ensure product availability.
Apparel Team Member
Ava Thrift Store
Ava, Missouri
06.2018 - 07.2022
- Sorted incoming apparel donations at Ava Thrift Store to enhance organization and facilitate efficient processing.
- Inspected garments for stains, tears, and wear before putting items on sales floor.
- Tagged and priced clothing using store labeling standards and thrift store pricing guidelines.
- Folded, hung, and organized apparel displays to keep racks neat and easy to shop.
- Restocked clothing areas with fresh inventory from backroom and donation processing spaces.
- Sorted and arranged backroom stock areas for efficient access. according to company guidelines.
- Maintained clean sales floor by straightening racks, folding tables, and removing misplaced items.
- Maintained a clean and safe work environment by adhering to all safety protocols.
- Delivered excellent customer service by warmly greeting customers and promptly addressing inquiries about pricing and promotions.
Education
GED -
Black Hills High School
Tumwater, WA06-2026
Skills
I have worked as a volunteer since I was 12 years old at concession stands and thrift stores I care about not only providing excellence but also improving the daily lives of the guests of the establishment I represent I have experience with being in a fast paced environment where I shone as not only being able to keep up but to have a balance of staying calm, friendly, and professional under high pressure With these skills firmly in place :
- Customer service
- Cash management
- POS systems
- Order accuracy
- Conflict resolution
- Stock management
- Inventory management
- Visual merchandising
Timeline
Cashier/Customer Service
Sonic
08.2022 - 02.2024
Apparel Team Member
Ava Thrift Store
06.2018 - 07.2022
GED -
Black Hills High School