ELIZABETH CRUZ
Vista,CA
Summary
Detail-oriented Phlebotomist with strong track record in painless venipuncture. Highly familiar with centrifugation and aliquoting procedures and medical terminology. Responsible and hardworking professional dedicated to using compassionate and caring approach to provide outstanding services to patients.
Overview
1
1
Certification
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Phlebotomist Technician
Quest Diagnostics
Oceanside, CA
01.2026 - Current
- Perform venipuncture and capillary draws collections.
- Processed specimens by labeling, centrifuging, aliquoting, and preparing for transport to ensure accurate testing.
- Follow proper order of draw
- Follow established clinical and safety protocols
- Maintain compliance with OSHA, HIPAA, in all patient care and specimen handling tasks.
- Verified and reconciled written and electronic test orders
- Assisted geriatric and pediatric patients during specimen collection to enhance patient comfort and compliance.
Patient Service Representative
Imagine Dental & Implant Center
Vista, CA
03.2019 - 07.2019
- Facilitated patient check-in procedures to enhance patient experience.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance information for eligibility and coverage.
- Collected co-pays to secure payment for services and streamline billing process.
- Organized and maintained patient records in compliance with HIPAA regulations.
Patient Service Representative
San Marcos Smile Dental
San Marcos, CA
10.2018 - 02.2019
- Coordinated patient scheduling to optimize clinic workflow.
- Coordinated patient scheduling, enhancing clinic workflow and reducing wait times.
- Conducted insurance verification, ensuring accurate patient coverage for seamless service.
- Processed co-pay collections, streamlining patient transactions and improving payment accuracy.
- Filed and maintained patient records in accordance with HIPAA regulations.
Phlebotomy Externship
Scripps Medical Center Jefferson
Oceanside, CA
02.2025 - 02.2025
- Completed 120 hours of supervised clinical experience, applying skills in a real-world setting
- Performed venipuncture, Conducted capillary blood tests to gather necessary health data
- Executed proper specimen collection, labeling, and transport to ensure accurate testing
- Ensured compliance with infection control measures and OSHA standards for safety.
- Maintained HIPAA compliance to protect patient privacy and confidentiality
Education
Phlebotomy Technician - CPT 1 -
Vista Adult School
Vista, CAAlta Vista High School
Vista, CA 06.2010 - 06.2012
Skills
- Venipuncture experience
- Blood specimen processing
- Specimen processing
- Patient care improvement
- Maintains confidentiality
- Organizational management
- Time management
- Fluent in English and Spanish
Certification
California Department of Public Health- Certified Phlebotomy Technician I (CPT I), License# 02490056 | Expires 06/27, CPR/BLS Certified- American Heart Association
Timeline
Phlebotomist Technician
Quest Diagnostics
01.2026 - Current
Phlebotomy Externship
Scripps Medical Center Jefferson
02.2025 - 02.2025
Patient Service Representative
Imagine Dental & Implant Center
03.2019 - 07.2019
Patient Service Representative
San Marcos Smile Dental
10.2018 - 02.2019
Alta Vista High School
06.2010 - 06.2012
Phlebotomy Technician - CPT 1 -
Vista Adult School