ELIZABETH DANIELA LOZANO NÚÑEZ
Bilingual Content Strategist | Digital Storyteller | Social Media Creator
Santiago,NL
Summary
Bilingual content strategist and digital storyteller with experience in brand development, social media growth, and creative direction. Proven ability to build and scale digital brands through strategic storytelling, multimedia content, and audience engagement. Background in corporate leadership roles with global companies, combining operational excellence with creative communication strategies to drive impact.
Overview
2
2
Languages
Work History
Founder & Creative Director
Cuentos con Dani
- Build brand concept, identity, and storytelling strategy from zero
- Developed visual branding, including logo and digital assets
- Produced video content and children's music
- Created and managed YouTube channel and social media ecosystem
- Designed media kit and marketing materials
- Implemented content strategies to grow audience engagement
- Leveraged AI tools to optimize creative production
- Children's digital storytelling brand focused on educational entertainment, music, and values-driven content.
Customer Service Supervisor
Cash App + Onelink BPO
- Led customer support teams ensuring service quality and performance
- Developed communication strategies to enhance customer experience
- Generated leads through digital engagement strategies
- Collaborated with leadership to identify growth opportunities
Quality Assurance Analyst
Teleperformance
- Managed quality standards and performance metrics
- Identified process improvement opportunities
Supervisor — Direct TV Sales
KM2 Solutions
- Manage sales operations, and customer experience processes
- Strengthened product positioning through communication strategy
Education
Yale University
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City University of London
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Christ For The Nations Institute
Dallas, TexasSkills
- Content Strategy
- Creative Direction
- Digital Storytelling
- Social Media Growth
- Video & Multimedia Production
- Brand Development
- Audience Engagement
PROFILE HIGHLIGHT
Strategic and creative professional focused on building meaningful digital brands through storytelling, content innovation, and audience connection. Passionate about creating content that educates inspires and generates real impact across digital platforms.
Timeline
Founder & Creative Director
Cuentos con Dani
Customer Service Supervisor
Cash App + Onelink BPO
Quality Assurance Analyst
Teleperformance
Supervisor — Direct TV Sales
KM2 Solutions
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City University of London
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Christ For The Nations Institute
Yale University