Elizabeth Denham

Experienced in managing patient account collections, billing claims, conducting claim status checks, and following up on outstanding balances. Skilled in documenting account activity in various EHR systems, resolving claim denials, and coordinating necessary corrections to secure payments. Adept at analyzing payer trends, identifying repetitive denials, and taking corrective actions to improve reimbursement rates. Proficient in utilizing payer websites, monitoring work queues, and ensuring compliance with state/federal regulations and internal policies.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

• Stocked, labeled, and inventoried medication to keep accurate records.
• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.