Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Dimsdale

Charlotte,NC

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

8
8
years of professional experience

Work History

Shift Leader

Lidl US
Charlotte, North Carolina
09.2025 - Current
  • Led shift operations for Lidl US store opening and closing routines
  • Monitored sales floor activity and resolved customer concerns promptly
  • Trained associates on customer service standards and store procedures
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.

Retail Keyholder

Torrid
Spartanburg, South Carolina
05.2018 - 09.2025
  • Executed daily keyholder procedures to efficiently open and close the Torrid store.
  • Processed sales and returns through POS register transactions.
  • Guided customers with fitting room selections and personalized styling advice.
  • Collaborated with associates to streamline register operations, maintain floor presentation, and ensure recovery tasks were completed.
  • Processed payments using point-of-sale systems.

Direct Support Professional

Purpose, SC
Spartanburg, South Carolina
09.2024 - 08.2025
  • Created a caring, respectful, and empowering environment for clients to foster trust and engagement.
  • Supported clients in pursuing personal goals to enhance independence.
  • Ensured utilization of evidence-based practices to deliver a comprehensive therapeutic program tailored to individual needs.

Education

Dorman High School
Spartanburg, SC

Skills

  • Pos register transactions
  • Store opening and closing procedures
  • Retail operations
  • Pos register
  • Cash handling
  • Customer service
  • Team leadership
  • Issue resolution

Timeline

Shift Leader

Lidl US
09.2025 - Current

Direct Support Professional

Purpose, SC
09.2024 - 08.2025

Retail Keyholder

Torrid
05.2018 - 09.2025

Dorman High School
Elizabeth Dimsdale